Error in Webmail

[prakash]

Hi,

Is any one is getting the below errors in web mail? I have been getting this error always, I have submitted the ticket with no result.

It happens to all of our domains.



Mailbox Error
The server responded - Remote mail-server not responding - Check connection - -ERR Incorrect login or password incorrect. Check you have the correct username and password for the account. Server returned ( -ERR Login failed )

* Refresh and try again
* Check that you are not accessing your mailbox simultaneously in two or more windows. A file-lock is active for the session accessing your mailbox.
* Check that two sessions of your account are not active - only one user per login is accepted
* Try accessing again in a few minutes

If you are still unsuccessful accessing your account

* Contact the Administrator for assistance

[Danl]

It happens to every domain? Could you provide every mail server this is happening to? I've only seen it happen on one mail server, and that's what we're working on right now.

[prakash]

Hi,

This is for another Domain. I have tried with several domains under our plan. Its happening for all the domains.

Mailbox Error
The server responded - Remote mail-server not responding - Check connection - -ERR Incorrect login or password incorrect. Check you have the correct username and password for the account. Server returned ( -ERR Login failed )
Refresh and try again
Check that you are not accessing your mailbox simultaneously in two or more windows. A file-lock is active for the session accessing your mailbox.
Check that two sessions of your account are not active - only one user per login is accepted
Try accessing again in a few minutes
If you are still unsuccessful accessing your account

Contact the Administrator for assistance

[Danl]

I'm going to go ahead and close this forum because this is not the place to discuss support ticket problems, if you want help, submit another ticket with the information that we require to help you.