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  #1  
Old 04-26-2005, 06:11 PM
aaron
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Nt28 04.26.05

Hello,

NT28.hsphere.cc is currently down for repaiirs. Looks like a failure on the system drive. We will keep updates here in the forum. Our Windows Admin is working on this issue as his first priority.

Best Regards,

Aaron
Vortech Support Team
  #2  
Old 04-26-2005, 06:14 PM
Altair Altair is offline
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Vortech Inc. Customer
 
Thanks for the report, I was just about to send a ticket.
  #3  
Old 04-26-2005, 08:20 PM
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Windows image almost done, about 10 to 20 more min, the system will be back in the DC for us to restore from backup.

Harddrive in this system was not raid, new setup will be raid so we will be pulling from 4/26 backups.

It will take a little time as we have to wait for the CP to recreat all the users, sites, ftp users, quota and such.

But we have it going as fast as we can.
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http://www.vortechhosting.com
------

Local System/Network Monitor
http://nagios.hsphere.cc/
Login:guest Pass:guest
XML FEED http://nagios.hsphere.cc/feed.xml
------

My Other Life:
  #4  
Old 04-26-2005, 09:57 PM
mdallarosa mdallarosa is offline
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Location: Uruguay
I can see it is up on OpManager, but data not restored yet. Any idea how much it will take.

Thank You
  #5  
Old 04-26-2005, 09:59 PM
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byron byron is offline
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Exclamation

We're wrapping up the finals right now with configuration. We're now in the restore process.

Edit: The actual backup restoration process *is* going to take a while. I'd give times, but they could get misleading. There's a LOT of data to move.

Last edited by byron : 04-26-2005 at 10:03 PM.
  #6  
Old 04-27-2005, 01:32 AM
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squarebrothers squarebrothers is offline
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still NT 28 is down....when can i see the sites hosted on it.
  #7  
Old 04-27-2005, 01:32 AM
Altair Altair is offline
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Vortech Inc. Customer
 
I've no doubt that there is quite a bit of data. I have been in your position, not quite on your scale but I know what it's like to have people pushing you to get things done.

That being said... It seems like you are have a great deal of trouble with hard drives in your servers this year. I'm not sure what types of hard drives you are using, but I would say you shouldn't buy any more of them
  #8  
Old 04-27-2005, 03:13 AM
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MEELAN MEELAN is offline
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any estimate on this downtime.

I have a client on NT28 who has a online newpaper site and worried about my service now :-(

Hope everything will be OK quickly!
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  #9  
Old 04-27-2005, 03:50 AM
mdallarosa mdallarosa is offline
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Location: Uruguay
An update of the situation would help to calm our anxiety.
  #10  
Old 04-27-2005, 03:53 AM
serverzb serverzb is offline
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It has been hours....

any updates please?
  #11  
Old 04-27-2005, 04:14 AM
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impsnake impsnake is offline
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Almost 9 Hours is nt28 down !!!
How long does it take to come up ?
  #12  
Old 04-27-2005, 05:49 AM
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At the moment Data is still being restored to the drives. Sites are comming up though. We are working from both ends of the alphabet in.
__________________
Brad Pugh
http://www.vortechhosting.com
------

Local System/Network Monitor
http://nagios.hsphere.cc/
Login:guest Pass:guest
XML FEED http://nagios.hsphere.cc/feed.xml
------

My Other Life:
  #13  
Old 04-27-2005, 06:23 AM
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awen awen is offline
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Brad, does this outage fall into coverage under the uptime guarantee?
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It's all fun and games until someone loses a database!
  #14  
Old 04-27-2005, 06:35 AM
mdallarosa mdallarosa is offline
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Location: Uruguay
It has been almost 12 hours, what we should expect?
3, 6, 12 hours more?
  #15  
Old 04-27-2005, 06:38 AM
serverzb serverzb is offline
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Vortech Inc. Customer
 
This is just getting redicuous

any compensation????????????????????
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