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  #1  
Old 06-27-2003, 07:12 PM
wilhelm
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some questions

hi,

I am planning on signing up for a Morpheus account, and I have a few questions about it:

I am planning on using H-Sphere, on Windows. I want to use Windows, to bee able to use ColdFusion.

I ahven't understood the whole billable account thing.

So lets say I set up a billable account, and the user gets access to his own control panel, gets his own domain, and FTP account.

First, the access to the control panel, is it a different control panel from the one that I (the admin) would be using? Is it a control panel for everything that has to do with his domain only, or do I have to set certain premissions on my own control panel, for him to do things from that?

The domain, I see it costs 15 dollars. Is that a one time cost, or is it paid annually?

FTP accounts. The user gets his own FTP account. He obviously gets access to his folders only (or I so hope). Can he make other accounts, with access to only subfolders, ad cetain permissions and privileges?

Are domain aliases the same as parked domains? As I have understood, they point to the same web content. So having domain.com, and then registering domain.net as a domain alias would mean that going to domain.com and going to domain.net would mean teh same thing for the user?

Also, as there are multiple domains that can be registered, is it possible for a user to have different sites with his own account, for different domains to point to different subfolders of his account?
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  #2  
Old 06-27-2003, 07:19 PM
landiserve
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hi,

I am planning on signing up for a Morpheus account, and I have a few questions about it:

>I am planning on using H-Sphere, on Windows. I want to use Windows, to bee able to use ColdFusion.

Sure you can use Coldfusion, you have one free domain with CF enabled.

>I ahven't understood the whole billable account thing.

Every acount that has it's own CP is a billable account.

>So lets say I set up a billable account, and the user gets access to his own control panel, gets his own domain, and FTP account.

Good billable account example there.

>First, the access to the control panel, is it a different control panel from the one that I (the admin) would be using? Is it a control panel for everything that has to do with his domain only, or do I have to set certain premissions on my own control panel, for him to do things from that?

Everything to do with his domain(s) only and other features that you enable from the admin CP, technically they are the same CP, not like WHM and Cpanel where WHM is a totally "different" panel.

>The domain, I see it costs 15 dollars. Is that a one time cost, or is it paid annually?

Annual

>FTP accounts. The user gets his own FTP account. He obviously gets access to his folders only (or I so hope). Can he make other accounts, with access to only subfolders, ad cetain permissions and privileges?

only unix accounts support sud-ftp accounts, otherwise everything you describe above is so.

>Are domain aliases the same as parked domains? As I have understood, they point to the same web content. So having domain.com, and then registering domain.net as a domain alias would mean that going to domain.com and going to domain.net would mean teh same thing for the user?

Don't believe they are the same.

>Also, as there are multiple domains that can be registered, is it possible for a user to have different sites with his own account, for different domains to point to different subfolders of his account?

Inside of his main folder there would be a folder for each domain, and more than one domain can be support per panel, in fact many domains can be.
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  #3  
Old 06-27-2003, 07:53 PM
wilhelm
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Ok,

so the user can make other ftp acounts for his domain?

also, it is technically the same panel, but it is still all automated for the user to be able to manage the settings for his domain only, right?

In which ways is it not the same (regarding domain aliases)?
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  #4  
Old 06-27-2003, 08:01 PM
jmbeach's Avatar
jmbeach jmbeach is offline
mistra know it all
Vortech Inc. Customer
 
Location: San Diego
Quote:
Originally posted by wilhelm
Ok,

so the user can make other ftp acounts for his domain?

also, it is technically the same panel, but it is still all automated for the user to be able to manage the settings for his domain only, right?

In which ways is it not the same (regarding domain aliases)?


only on Unix can you have sub-ftp accounts (with separate logins/passwords) under each CP. On Windows, this is not yet available - each CP can have unlimited domains, but they would all be visible to one FTP login.

When you give a new user their own CP's they can only make adjustments for their domains.

Last edited by jmbeach : 06-27-2003 at 08:06 PM.
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  #5  
Old 06-27-2003, 08:02 PM
landiserve
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>so the user can make other ftp acounts for his domain?
On unix accounts, yes, on windows, NO

>but it is still all automated for the user to be able to manage the settings for his domain only, right?

His domain/s and other functions, like databases, webshell/ftp manager, passwords, and other stuff.

>In which ways is it not the same (regarding domain aliases)?

I have no clue, I haven't used the parking feature as it seemed really dumb and not like any other "parking" service I am have ever seen. Aliases are nice, just one domain pointing to another.
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  #6  
Old 06-27-2003, 08:15 PM
wilhelm
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I am sorry to bother you with so many questins, but I'm kind of a newbie in this type of things.

Does the space that is occupied by the mail accounts come into the same category as the space on the disk that comes with the plan? What I mean is , would the files usedthe POP3 and SMTP accounts occupy my web space? If so, is there a way to set quota space?

Does the integrated webmail service work along with the POP3 and SMTP service? What I mean is:

If I have an account at admin@mydomain.com, and I regularly check it using outlook, can I use that same account with the webmail service, or are they totally separate services?

Also, what are E-mail Aliases and Email forwarding, and catch-all accounts?

The plan listing says: "All SQL Overage Pricing $0.05 Per MB"

Does that mean that you would start charging me extra 5 cents for every MB above the space that is given in the account, or is that for the normal usage? Is that disk space separate from the normal disk space?
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  #7  
Old 06-27-2003, 08:27 PM
jmbeach's Avatar
jmbeach jmbeach is offline
mistra know it all
Vortech Inc. Customer
 
Location: San Diego
mail disk space is not counted with your web space. Just don't abuse the disk space you use, and Matrix will keep it that way. However, mail traffic is counted in your total bandwidth usage. You can set hard limits of any resource within your admin CP - find the hosting plan you want to adjust, choose 'resources' and you'll see all the stuff you can set. If your users of this plan try to go over these limits, they will be denied.

To a degree they are the same. You inbox is your inbox no matter if you use Outlook or webmail (@Mail in our case) - however if you have folders set up in @Mail and you save emails there, they won't be available to Outlook, unless if you put them back in the inbox.

Email aliases are for when you want to have an email address that has no mailbox (ie: newmail@yourdomain.com) dump it's incoming mail into an existing email address at the same domain (ie: admin@yourdomain.com). Forwarding is when you want to forward to another domain's existing email acct., and finally catch-all can be set to any "one" email address for a domain - it can be a mailbox, alias or forward, it's up to you. Basically it takes any mail that isn't directed to an existing acct and forwards it to the catch-all acct.

If you go over your plan limit for SQL (this includes MSSQL, mySQL and pgSQL), 350mb for the first 3 Matrix plans, you get charged 5 cents per mb over that amount, so be careful how much you assign to each account, because disk space is based on allocation, not actual usage. Only bandwidth is based on actual usage.

Yes, that 350 (or your particular plan limit) is in addition to your web space.
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  #8  
Old 06-27-2003, 08:59 PM
wilhelm
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Thanks!
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  #9  
Old 06-28-2003, 08:17 AM
wilhelm
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I have another question concerning E-mail accounts. Will I be able to see how much of my bandwidth is being occupied by the E-mail accounts of each client?
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  #10  
Old 06-28-2003, 08:33 AM
wilhelm
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and maybe this is a stupid question, but I'd prefer to be on the safe side. Is the bandwidth 'renewed monthly? What I mean is, is my badwidth limit a monthly traffic limit?
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  #11  
Old 06-28-2003, 10:18 AM
wilhelm
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I was planning on using HSphere because it runs on Windows, because I wanted to use ColdFusion, but I saw that there can't be subFTP accounts with Windows, so i'd be using Unix with HSphere or Linux with CPanel. Which one would you recommend?

Can Linux also have subFTP accounts etc???
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  #12  
Old 06-28-2003, 10:19 AM
Brangwyn Brangwyn is offline
T3CHN0 STUD
Vortech Inc. Customer
 
Location: New Zealand (Wellington)
Bandwidth is monthly yes you get x MB *per* month.
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  #13  
Old 06-28-2003, 12:08 PM
jmbeach's Avatar
jmbeach jmbeach is offline
mistra know it all
Vortech Inc. Customer
 
Location: San Diego
Quote:
Originally posted by wilhelm
I was planning on using HSphere because it runs on Windows, because I wanted to use ColdFusion, but I saw that there can't be subFTP accounts with Windows, so i'd be using Unix with HSphere or Linux with CPanel. Which one would you recommend?

Can Linux also have subFTP accounts etc???


I would still recommend you going with HSphere - remember, even though a "single control panel" with Windows cannot have multiple FTP logins, you can have multiple Windows hosting CP's each with a different login. It's that with the Unix side you can have as many sub-FTP logins as you want with a single CP.

If you want to use any Windows premiums (ColdFusion, ASP, etc.) I would highly recommend HSphere. At least then you have the choice.
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