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  #1  
Old 01-31-2003, 01:34 PM
BCS BCS is offline
Chief Bottle Washer
Vortech Inc. Customer
 
Question HSPHERE/PSoft Gremlins at work?

About a week ago we setup a Unix site
to act as our support page. It was assigned
a static IP address and used a 3rd level domain
name with an A record pointing to the assigned
IP address (XXX.XXX.140.34).

Worked great .. no problems.

Today we clicked on the link and get a server
not found error. The control panel indicated
that a different IP address was assigned.
(XXX.XXX.131.54).

First reaction was, "What the ....."

No changes had been made by us to the DNS
since we first created the A record.

Anyway, we changed the zone A record to the new IP
that mysteriously appeared. Tried it out and looks
like all is well (except our sites on NT14, but
I guess the customers haven't noticed yet :| )

We submitted a TT (#32919) - but wanted to pass this on to
give a heads up to all others. Apparently static IPs
may not be so static. Hope this was just a quirk (read Gremlins),
but resellers may want to verify that the IP they provide
customers has not been changed.
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Bill
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  #2  
Old 01-31-2003, 03:31 PM
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admin admin is offline
Vortech Inc. Owner
Owner
 
Location: Orlando FL
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Hello,
We have checked with the developers there was a quirk in the ip setup system that has been fully resolved now. It will not happen again.
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Brad Pugh
http://www.vortechhosting.com
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  #3  
Old 01-31-2003, 05:47 PM
BCS BCS is offline
Chief Bottle Washer
Vortech Inc. Customer
 
Thanks!!! That one really had me scratching my head
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