Mail7

[Brangwyn]

nothing has happend to it over the weekend.

Which for many of us means mail is still going into a black hole on this server

[kattouf]

Yeah my users are complaining too, bounces emails and non delivery.

[Bruno Bracquiné]

I respect the fact thay Vortech has a nasty situation on its hands. I imagine they really try to fix the problem. This is, however, getting a tiny bit weird. We provide webhosting as an added value to our consultancy operation. How do you thing this reflects on us when customers are starting to lose critical mails, and you can't give them a proper reason, or timeframe when all will be well again? Bloody awfull, i would say. Server down=no weekend break for us. We expect the same from the people we work with. Please communicate!

[oldflatop]

still nothing!!
no e-mails on mail7

[blakemiller]

Still nothing here too, it's been at least 24 hrs . . at least that's how long i've verified that no email to mail7.

my question is, are these being qued up somewhere? My primary hosting domain email and my other main biz are both on mail7.

I sure hope that within the next few hours i get a qued dump of a few hundred emails, at least.

This is getting pretty bad.

[samuel]

Originally Posted by kapuwa

I am glad that i moved 75% of customers i had on mail7 to new server over the weekend so atleast they will have their e-mails working when they come back to work on monday.
The biggest problem we had is moving customers who had over 50 mail boxes. Finally we found a nice tool which allowed us to move mails much faster and thought of sharing this information with you with my fellow resellers.
imapsync @ http://freshmeat.net/projects/imapsync/ runs on perl but a very handly tool to migrate mail between two imap servers. This helped us to move 100s of mail boxes over the past 2-3 days between servers.
Cheers

hi,

For using this tool, you must change mailbox password right?

Its possible to know current mailbox pass in hsphere? or you define new ones and send to customers?

Thanks

Samuel

[kapuwa]

Samuel - there is no way to know the current mailbox password. I had to reset to new passwords and e-mail them.

[oldflatop]

Is actually someone running vortech? What's going on?
Should we start to look for new hosting? This is unbelievable!!
R U guys on vacation?

[DVHost]

The real interest of late is the motorcycle thing they are into now. VT is taking a backseat to that.

[Danl]

Here's what's going on everybody. Mail7 is working at the moment, it will still take a bit of time for it to catchup because it's very busy right now. It's attempting to send all of the mail over the last day and a half.

-Dan

[kattouf]

Has anyone email vortech about this? i will put in a ticket now.

[kattouf]

Cool, thanks for the update! :-)

[blakemiller]

Originally Posted by Danl

Here's what's going on everybody. Mail7 is working at the moment, it will still take a bit of time for it to catchup because it's very busy right now. It's attempting to send all of the mail over the last day and a half.

-Dan

Thanks for the update. though i'm afraid it's not fully clear.

BUT, has it qued up all the mail in the last few days? And will it start to make it available to our mailboxes. Or do we have to notify all of our clients to resend anything of importance?

I've gotten 2 emails trickle in, but only from last 30 minutes. Will I get email from last night, yesterday, day before??

[Image ICU, LLC]

I agree it's a bit premature to start singing praises. I'm not seeing anything yet. I have not seen anything except for 4 messages that trickled in on Saturday.

In addition, the @Mail system won't let me in to any of the accounts on mail7. It was fine earlier as I was moving stray messages for some of my clients...

Originally Posted by blakemiller

Thanks for the update. though i'm afraid it's not fully clear.
BUT, has it qued up all the mail in the last few days? And will it start to make it available to our mailboxes. Or do we have to notify all of our clients to resend anything of importance?
I've gotten 2 emails trickle in, but only from last 30 minutes. Will I get email from last night, yesterday, day before??

That all depends on the sending mail server. If they still having it queued and retry to send it, then you will get the message. If they marked the message as failed and bounced it back to the sender, then it won't be delivered. Most servers should hold and retry mail for at least 24 hours.