easymonitor.com fraud?

[electricfox]

I've been trying unsuccessfully to remove my name from the easymonitor reports list. That site is so buggy it's worthless. I turned off the monitor, attempted to cancel the account - but now it's been a year, and my dozens of support e-mails have gone unanswered! Does anyone know if this is a scam or not? Some sort of collection scheme for e-mails? I've submitted it to spamcop, but I've never done this before so I don't know if it'll be effective. Any other ideas?

[DJJ]

Don't know if easymonitor.com is fraud or not, but I do know that another similiar service (one won't mention by name) I signed up for was suspicious. They offer a free account to monitor IP's or URL's, and they send you a weekly and then monthly summary of downtime.

The premise is that you'll like their service and pay for a more comprehensive one. Basically it gives you the ammunition to blast your host when their downtime for your monitored sites exceed the service level agreement ie. uptime guarantee.

I fell for it. I wasn' too both about the odd downime period for the most part. I understand that at times sites can time out, depending upon where you are in the world and how many servers you've got to hop through. I also understand that in a shared hosting environment that servers need to be reset from time to time.

Then one time, I ended up with a consecutive downtime period of nearly 3 days. This was not acceptable. I hadn't received an email from my provider. I was furious that I wouldn't be informed - considering I had a reseller account with them, and some hundred or so clients. I didn't stop to think that none of my clients had actually complained, or noticed the downtime. Stupid me, I got all riled up and sent a nasty message to my provider. They came back with an email stating the system has never been down in that period, and that they would've had hundreds of wingeing customers, but no-one had complained.

I realised my error and sent a profuse apology, and ate some humble pie. How could I be that stupid. Anyway, having said that, it's possible that the server monitoring my servers, may have timed out or had no response due to numerous reasons. Of course, it's also possible that the downtime never existed in the first place...

I sent emails requesting an explanation, but they all went unheeded. I guess because I was using a free service, I wasn't worth their time in justifying a suitable response.

The short and curlies, I don't trust them and no longer use them. I think it's highly possible that the service is just a clever money generator program that feeds off yours and my distrust and paranoia.

The only thing I can suggest you do is change your email, or add them to your spam filter.

[electricfox]

When I submitted to spamcop Vortech is listed as a provider they were going to send e-mail to. This hasn't happened in my previous reports to spamcop - I wonder if it is hosted here by chance, or was this a fluke?

I was going to send you a PM about it, spamcop reported you as a spamvertised website, we saw what you said about THEM, and we junked the email.

[electricfox]

Hmmm

What's that mean, "spamvertised"? Is this because my address was listed in the "your web site is down" e-mail that I submitted to spamcop?? I hope this doesn't complicate things any...
I submitted the report, so it wasn't me.

yes it reported "you" because your URL was down and the email listed your url in the body, we knew it was not you.

I just hope it emailed them too, they needed it, not us.

[mresell]

Yeh, they appear to be on RackSpace.