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  #1  
Old 09-24-2004, 04:25 PM
johnk
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Hurricane Jeanne Report 9/24/04

Vortech/MatrixReseller Service Notice:

Hurricane Jeanne is currently on a projected path to the Central Florida area this weekend.

For the safety of our staff, we will be unavailable by phone from approximately 2 AM Sunday, September 26th to approximately 2 AM Monday, September 27th Eastern Standard Time. We will continue to have technicians monitoring the entire network and responding to tickets via email both remotely and at our downtown Orlando facility.

Approximate times may vary depending on power outages and any evacuations which may be put into place between now and Saturday evening. We do expect to maintain all web and email services via our backup generators and UPS systems as we did during previous hurricanes. Please refrain from calling our phone systems during this time to help keep Florida's phone lines open for Government, power and emergency worker use only.

Thank you in advance for your cooperation,

Vortech, Inc. Staff
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  #2  
Old 09-24-2004, 05:22 PM
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generic generic is offline
guess who.. :)
Vortech Inc. Customer
 
Location: chicago
these hurricanes keep ruining your weekends.
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  #3  
Old 09-24-2004, 05:42 PM
johnk
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Well, if you ask Dave & Alex (the overtime crooks), the storms aren't ruining their weekends!!

Check out these guys, we host them and they're supposedly going to be sending out a live feed from a boat (off the coast) on Sunday:

http://www.suncam.tv/

This should be good :tongue:
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  #4  
Old 09-24-2004, 06:27 PM
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electricfox electricfox is offline
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Location: Berkeley, CA
Hmm, perhaps its time for vortech to consider moving inland?
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  #5  
Old 09-24-2004, 06:41 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
That should be a fun boat ride. Hope they take along their Dramamine and Life Jackets.
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  #6  
Old 09-24-2004, 09:16 PM
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Light Speed Light Speed is offline
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Vortech Inc. Customer
 
Location: Portland
Quote:
Originally Posted by electricfox
Hmm, perhaps its time for vortech to consider moving inland?
Why? They haven't dropped service during all of these onslaughts which I think is pretty damn good!
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  #7  
Old 09-24-2004, 09:17 PM
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Location: Orlando FL
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Quote:
Originally Posted by electricfox
Hmm, perhaps its time for vortech to consider moving inland?


Why move we never have down time..


I am thinking about moving to ATL my self and opening a DC there.
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  #8  
Old 09-25-2004, 12:15 AM
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Location: Perth, Western Australia
Set up a DC down here in Australia, guys! Then you can migrate for the winter!
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  #9  
Old 09-25-2004, 01:29 AM
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Carly Carly is offline
I'd rather be racing..
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I think that's an excellent idea!!
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  #10  
Old 09-25-2004, 09:01 AM
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Vixen Vixen is offline
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Location: Orlando, FL
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Quote:
Originally Posted by antic
Set up a DC down here in Australia, guys! Then you can migrate for the winter!

I don't fly so that would be pretty impossible. LoL
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  #11  
Old 09-25-2004, 09:40 AM
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atlantic2 atlantic2 is offline
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Location: South Carolina
If you live in Florida Orlando is inland.
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  #12  
Old 09-25-2004, 01:13 PM
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Light Speed Light Speed is offline
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Location: Portland
Quote:
Originally Posted by atlantic2
If you live in Florida Orlando is inland.
Maybe not for long
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  #13  
Old 09-25-2004, 02:20 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
Quote:
Originally Posted by Light Speed
Maybe not for long

That would be a really high tide.
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  #14  
Old 09-25-2004, 03:24 PM
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Looks like its coming right for us..

http://www.wftv.com/weather/3758172/detail.html
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  #15  
Old 09-25-2004, 03:25 PM
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I'd rather be racing..
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Update

UPDATE:
It appears phone support is going to be limited to 8PM EDT tonight. We'll still be available via LiveChat and Ticket System/Email until it is safe to return to the office.

Again, please refrain from calling our phone systems during this time to help keep Florida's phone lines open for Government, power and emergency worker use only.
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