Attachment

[Crucial]

My clients are getting in trouble when sending email with attachment of just one file of 100KB at server 216.157.133.145!!!

The result from Outlook is:

Task 'mail1.crucial.com.br - Sending and Receiving' reported error (0x800CCC6D) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 552 sorry, that message size exceeds my databytes limit (#5.3.4)'

[Crucial]

Now I saw... sorry!
"We did find a way to stop it from spreading. We just put a limit on the size of the messages that can be sent from unlimited to 97k as the worm is 98k to 100k. Once we can get the other filters in there to scan the emails we will remove that. We may have that on there today"

What is the status on this??

Status is that the limit has been removed. We're keeping a close eye on the server but the worst of Sobig.F is over and we don't expect to be needing it again.

[Crucial]

I still not being able to send attachments with my email and the error is the same at this moment:
552 sorry, that message size exceeds my databytes limit (#5.3.4)

[jmbeach]

Yes, I concur. The limit has NOT been removed, as I'm on mail1 and cannot send over 97k

In fact, I cannot send attachments over roughly 55k because the resulting file must be over 97k

[bootNumlock]

indeed, i just got a call from a client saying he could not recieve a 200k attachment--can i get a quick synopsis of what if any measures are currently in place and what measures were in place so i can speak somewhat intelligently to my clients.

thanks.

[Vixen]

I am honestly amazed at the size of attachments people are trying to send. Personally, if I need to get a file that large to someone, I let them download it from my site or something.

[garygpg]

I'd hardly consider just over 100K a large file.

Can neither send nor receive attachments in that range because they are being rejected by the mail server.

Any idea when the limit will TRULY be lifted?

[jmbeach]

Vixen, are you honestly going to put a couple of photos up for FTP, or email them? Consider that when you send an attachment that is only 55k, it bumps the size of the overall message over your current lmiit. Even 200k is tiny in this day of email communications.

Now, if you're sending multi-megabyte files constantly I could see that as a bit much, but even 1-2 mb files are acceptable.

Maybe you could help us out and relay a message to Alex or someone else that they have not, in fact, removed the limit like he said they have.

[admin]

Yea 100k is fine as long as its not a virus..
Even 1-2MB is ok but going over that is where it starts to get in to issues..

I will see if I can remove that limit and kep an eye on mail1 today..

[admin]

Well I removed it. The queue was 168 before I removed it. Now it has jumped to 900 in under 10 min. I don't think we can remove it just yet.

[jmbeach]

Is there another filtering option? As was suggested somewhere, perhaps not allowing messages with these .pif attachments?

[admin]

Yea there is we can do it based on subjects but we have to get it to run with out killing server. Every message that would come in would have to be piped to a perl script to be checked. That puts a big load on the mail server to do. So we are trying to find something that is not perl based. If we can it would work great as long as it does not put a huge load on there..

qmail is just so limited by default it does not have an option to just disallow the .pif file if it did it would be great.

[Crucial]

Please pay special attention to this issue.

We are in trouble until this filter is removed... not being able to receive and send attachments is just unacceptable. I have received calls from all clients (just 5, but all of them! ) !

[Vixen]

Originally posted by jmbeach
Vixen, are you honestly going to put a couple of photos up for FTP, or email them? Consider that when you send an attachment that is only 55k, it bumps the size of the overall message over your current lmiit. Even 200k is tiny in this day of email communications.

If I have photos I want to share I have a personal website that has plenty of space and I can easily upload the photos to there. Which saves me from repeatedly having to re-attach and re-upload pics to different people.