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  #1  
Old 02-24-2004, 02:44 PM
logic404's Avatar
logic404 logic404 is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Melbourne, Australia
Billing Query - Mail server just doesn't like me? :-(

Hi,

I've been trying to send a query in to billing (sent to billing@votechhosting.com, because that's where my invoice says to send it to). And no response, no bounce message - I have to assume you guys never recieved it, because I have some hazy memory that the billing email makes a support ticket (did I imagine that?). So, I sent the email again two days ago, and still no dice. Do I try again for a third time, or is there is special password or something? ;-)

I had this trouble with a TT last week disappearing into cyberspace, so I'm beginning to think that the mail server just has something against me!

Suggestions, guys?

Thanks!
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  #2  
Old 02-24-2004, 03:25 PM
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logic404 logic404 is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Melbourne, Australia
I am a complete nuff nuff. The email was sending from an account in Outlook that I only ever use for recieving, so any replies I got would have gone to nowhere!!! I have resent it now using a usable "FROM" address, so, hopefully I haven't irritated anyone in billing too much by having sent this three times now!!
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  #3  
Old 02-24-2004, 07:15 PM
Bladesnitz
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"billing@votechhosting.com" isn't even our email address...
"billing@vortechhosting.com" is
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  #4  
Old 02-24-2004, 07:17 PM
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logic404 logic404 is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Melbourne, Australia
Eh, I can't type. Anyhow - having a from address that goes to never never land was the problem!! i have now had my query answered and am a very happy camper. Kudos to billing for having put up with my three emails!! (And just generally being very nice, supportive people!)
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