Where's the Trouble Ticket System?

[vagabras]

I am still have a recurring problem when attempting to log into to my control panels. I get a "Page cannot be Displayed". I will attempt to send a trouble ticket, but no TT system to use. In the past all needed was to log into the TT system, update the ticket about not getting in to the control panels, and when in seconds I could login to them. You watch, I'll post this thread and the CP's will start to work again. Admin please fix this, the CP issuse has been an ongoing since become a Vortech customer and I am lost time type you threads and updating ticket instead of working for the clients who pay me so I can pay you.

[vagabras]

Just like I said. I posted this thread, attempted to login, and amazingly I got in. PLEASE FIX

the ticket system can be used via email: support@hsphere.cc It sounds like the CP URL was inccorect, but it is unlikely that it was fixed in 2 minutes, I might be wrong, but are you sure you are not having connection issues?

[vagabras]

What do you mean by "connection issues". I try to login with the mydomain.com/login.html and will receive the Page cannot be displayed. Go to the Vortech site for a few minutes and try the mydomain.com/login.html and I get in. I also have my master account url bookmarked and it is the same thing.

[Craig_Smith]

This is not the fastest way to get a problem fixed. If you really cannot login you need to send an email to support@hsphere.cc and include your reseller domain and specific user information.
We'll be glad to take a look at it for you.