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#1
01-23-2003, 08:44 PM
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Customer Cancel Account
Anybody have a suggestion for the best way to have a customer cancel an account? I see in HSphere that a customer can click on Money Back within the 30 day period. What method should they use after that. Am I not seeing a "Cancel Your Account" link? Should they just open a Help Ticket from the Control Panel and request? Need for my FAQ page.
Any suggestions would be greatly appreciated. (unless I'm just blind, then it's more of a 'duh!' than a suggestion) Thanks.
__________________
All I need is a full-time job that pays $100 per hour. That's all I'm asking. 
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#2
01-23-2003, 10:31 PM
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We use a very simple form that goes right to our billing department and it as worked fine for years. Take a look:
https://billing.vortechhosting.com/v...cellation.html
__________________
Craig Smith V. P. - Vortech Inc. http://www.vortechhosting.com http://www.rapidcolo.com http://www.matrixreseller.com http://www.techiestalk.com
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