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  #16  
Old 03-09-2006, 06:30 PM
Altair Altair is offline
Programmer
Vortech Inc. Customer
 
It would appear that PSoft has had no luck either?

Java, huh? Maybe that's the problem...
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  #17  
Old 03-10-2006, 07:13 AM
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kattouf kattouf is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: UK
I'm still having trouble logging in and it is still slow.....
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  #18  
Old 03-10-2006, 07:56 AM
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Dean Dean is offline
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Admin
 
We were able to resolve a majority of the speed issues yesterday. One of our datacenter techs restarted the CP web process at around 7AM EST in order to clear some records from the java cache. I've been working on the CP since and have not seen any abnormal speed issues. If you are, what are the specific areas of the CP that are still slow?
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  #19  
Old 03-10-2006, 07:58 AM
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kattouf kattouf is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: UK
I believe it was due to the restart, it does seem faster now.
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  #20  
Old 03-10-2006, 09:07 AM
streamlineweb streamlineweb is offline
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Junior Member
 
I'm trying to get into the email section of the CP for a domain, and it is hanging again.... loads all the page content until it gets to loading the info for the actual mail accounts
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  #21  
Old 03-10-2006, 09:08 AM
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Dean Dean is offline
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Admin
 
That is quite normal if you happen to have a bunch of mailboxes. The CP has to query the mail server for the quota of each account individually.
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  #22  
Old 03-10-2006, 09:10 AM
streamlineweb streamlineweb is offline
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Junior Member
 
this domain only has about 15 addresses though....
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  #23  
Old 03-10-2006, 09:11 AM
streamlineweb streamlineweb is offline
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Junior Member
 
i finally see the postmaster and the first address now....
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  #24  
Old 03-10-2006, 09:12 AM
streamlineweb streamlineweb is offline
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Junior Member
 
ok all emails finally loaded
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  #25  
Old 03-10-2006, 09:46 AM
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Dean Dean is offline
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Admin
 
PSoft made an unannounced visit to our CP. Looks like they decided to reboot it. Box will be back up shortly.
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  #26  
Old 03-10-2006, 12:33 PM
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electricfox electricfox is offline
Web Proggie
Guest
 
Location: Berkeley, CA
Not to join in the complaint, but it still seems unusually slow. Not as bad as yesterday, but almost unusble.
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  #27  
Old 03-10-2006, 12:47 PM
rheide rheide is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
painfully slow for me as well. First 2 attempts a couple hours ago, timed out before I could even get in. Now I'm just trying to get to the email page to manage some domains.
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  #28  
Old 03-10-2006, 03:45 PM
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etruitt etruitt is offline
Dude
Vortech Inc. Customer
 
Location: Iowa
I am still running into slow sections. Edit Domain, from the left nav selecting a domain. Took 3 minutes to load a page?
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  #29  
Old 03-10-2006, 04:00 PM
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etruitt etruitt is offline
Dude
Vortech Inc. Customer
 
Location: Iowa
Another spot I having trouble with is the traffic details page.
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  #30  
Old 03-10-2006, 05:17 PM
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bootNumlock bootNumlock is offline
Brangwyn fan club member
Vortech Inc. Customer
 
Location: chicago
my performance has been sub par all day today -- or at least the random times i have accessed...sorry to add to the complaints... just noting for the forum record.
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