ColdFusion

[Two Roads Media]

admin: I appreciate the explanation and I do understand why you are doing it. Of course, I'd like to see prices go down.

It just puts us in a rather awkward position.

I don't even know all the passwords for the emails being used meaning I'd have to reset them. Many of my clients don't use or want to bother with understanding how to change their passwords, so I'll have to chase each of them down on the phone, get new passwords, enter them and walk them through how to change it in their email software.

For some, this may mean they have to go around to all the people in their company or organization who have emails through us and ask them for passwords or have them call me to change them. In the case of one client, they have employees spread out over all four time zones complicating matters even further.

Having to chase down dozens of people for something like that doesn't exactly sound like my idea of a fun day.

However, if you can move an account through HSphere, that would be tremendous. That just wasn't mentioned before so I'm sorry if I overreacted. I was just picturing myself on the phone having this conversation:

"No, just the password..uh..no, not the user name...no, not the server authentica...uh, let me just come to your office and fix it for you."

Again, I appreciate what you are trying to do and you guys have always been an outstanding provider. I assume this will help and I'm glad you are considering it.

[admin]

I am testing the windows move part now.. It is in the version we have so I will see it works right now with a test account..

As for who will be able to go on that server and not go on that server. We will do searchs on that server any one found not running CF will be asked to move off of it.

Most users that use CF they use that and nothing else like asp or any thing mixed in with there site from what we have seen. One thing we could do is not install php, perl and asp and .net for that server it would be CF only.. That way nothing else would put a load on it.. Making it an even more stable system.

[Brangwyn]

install php, perl and asp and .net for that server it would be CF only.. That way nothing else would put a load on it.. Making it an even more stable system.

Probably not a bad idea Brad, at least those then using CF are guaranteed that they're only sharing it with other CF users (not that I'm really even an interested party here, don't have a single CF customer and I think only received one query about it in the last 12 months).

[admin]

Well the testing of moving a site from one windows server to anther went well. It moved the site over to the new server will no issues I can find yet.

I think it left the site on the old server as well. Just need to find out if it deletes that or we go back and do it by hand.. Would think it would do it for you..

[Brangwyn]

Would think it would do it for you..

H-Sphere ? clean up after itself, nah what ya thinking Brad.

[Brangwyn]

Actually It might even leave it there on purpose, remember DNS will take upto 24 hours before users will start hitting the site on the new server so having the old one still available in IIS at least would be useful

[chadlnc]

Originally posted by Two Roads Media
admin: I appreciate the explanation and I do understand why you are doing it. Of course, I'd like to see prices go down.

It just puts us in a rather awkward position.

I don't even know all the passwords for the emails being used meaning I'd have to reset them. Many of my clients don't use or want to bother with understanding how to change their passwords, so I'll have to chase each of them down on the phone, get new passwords, enter them and walk them through how to change it in their email software.

For some, this may mean they have to go around to all the people in their company or organization who have emails through us and ask them for passwords or have them call me to change them. In the case of one client, they have employees spread out over all four time zones complicating matters even further.

Having to chase down dozens of people for something like that doesn't exactly sound like my idea of a fun day.

However, if you can move an account through HSphere, that would be tremendous. That just wasn't mentioned before so I'm sorry if I overreacted. I was just picturing myself on the phone having this conversation:

"No, just the password..uh..no, not the user name...no, not the server authentica...uh, let me just come to your office and fix it for you."

Again, I appreciate what you are trying to do and you guys have always been an outstanding provider. I assume this will help and I'm glad you are considering it.

WOW! It sounds likes we have the same customers I can totally understand where you are coming from, driving to their office to fix it myself saves me a ton of time. I feel like Jimmy Fallon on Saturday Night Live when he plays the computer guy. He watches for a second while they try to do it then says "MOVE!!"

The move tool sounds great, that would make it fairly simple for us.

[Two Roads Media]

Originally posted by chadlnc
WOW! It sounds likes we have the same customers I can totally understand where you are coming from, driving to their office to fix it myself saves me a ton of time. I feel like Jimmy Fallon on Saturday Night Live when he plays the computer guy. He watches for a second while they try to do it then says "MOVE!!"

The move tool sounds great, that would make it fairly simple for us.

EXACTLY! And try, for 5 seconds, to explain how that really isn't your job to get them connected to the internet or figure out why Outlook won't work on one computer but works on all the others in the office...oh, lord!

I actually had a client that got hosting and site updates from us - awful website we didn't design - cancel service because I wouldn't go to their offices, figure out how to connect the digital camera they bought to their computer, download the photos from the camera, mail them to myself, re-size them and then update their site. The last two, I would've been happy to handle because there were only 5 pictures!!!

Before they finally got upset enough to cancel, they called me 4 separate times to ask me how their camera worked because they had taken a bunch of pictures but didn't know how to get them off the camera and onto the camera.

They decided that because it was somehow related to their website, it was our responsibility.

[Brasil]

Originally posted by admin

Most users that use CF they use that and nothing else like asp or any thing mixed in with there site from what we have seen. One thing we could do is not install php, perl and asp and .net for that server it would be CF only..

Hello, coming in late for the debate....

1- I "almost" agree with you, were not for the fact that not everybody was "born" into cold fusion...
Example: I have a client with seven sites, and he simply cant be bothered changing the old ASP programming that he did in the past...so only 3 oh those are cold fusion, and the future ones.

So, it's scary to think of this possibility ...to have a server running CF exclusively....as if we didnt have a past that we dont wanna poke around (a dark and somber asp past...)

I can understand your position, but I dont think our clients would just say....oh thats fine, no problem....
Specially having to re-configure passwords, which is only fine for us, who are making money for the trouble....but they are spending money and time, and it's ok so long it's not understood as wasting money and time.

[mresell]

The downer is that dns can take longer than 24hr someplaces to propagate so as long as there is a reasonable transition I would think it would be ok. How do you deal w/ the db updating issue tho? I can't see any other way, but to have both services and accounts around til things transition then making changes if needed manually to db's. An email acct. utility would be nice(something to bug hsphere about) Changing multiple email w/ passes yuck, but if it helps cost and resources sounds like it makes too much sense. I think CF would be used more if it was less expensive? Are you going to take a poll about other resources on server like asp,php, etc...?

[Binico]

I am glad to hear this. It is not a problem for me because I cannot use your servers because I have clients that need to have custom tags. You don't offer this so my cf sites are w/ a different hoster.

It would be great if custom tags were offered w/ the move!

I would gladly move to your cf servers as I am extremely happy w/ your service.

About "moving". (I'm not sure if the move feature will move people across plan or plan types even... Brad - try moving a unix to a windows...)

Even if we aren't able to use the magic of one-click Hsphere, the email passwords are stored in a place that only I can get to, so if you REALLY REALLY dont want to be bothered with it TwoRoads, then I will personally recreate all those email accounts. We are doing this for you guys, and are trying to make it as painless as possible.

With the small number of sites using CF, it wont take us long to move them all, and we dont plan on doing it overnight. As soon as we're able, we'll create the Plan Wizard and send out Announcement for the reseller's to create their new plans for their CF customers. Then you can submit a ticket and we'll move over the account ourselves, unless you want to do it.

[Two Roads Media]

Thing is, if you can't just move the emails and passwords, my only option is to reset them if I don't know them, correct?

If you guys can find a way to move the emails themselves, I can figure out a way to have clients re-create their passwords.

I really do appreciate the help.

I have the passwords, I can move the files, recreate the accounts, etc. etc. Nothing will change for your clients... (Even if they switch mail server, it will still be mail.theirdomain)

[tmanners]

OK, this is my very first post and I have some questions:

I am getting ready to transfer one of my clients from asp to cf, but in the meantime they will run both. What are my options with this if you don't have asp on the new cf server? Eventually the site will be all cf but we are look at a 5-6 month transition at least.

Is this new server going to be MX since you will be saving $$$$?

I will be doing almost all my development in CF from now on ( I would love to hear from asp developers and CF developers alike regarding this decision becuase it was a hard one to make. ) So the idea of having this dedicated server for CF is intriguing!

Thanks for everything you do guys!