Summary Disk Usage

[webeffx]

I am having a real difficult time setting up my plans. First of all what is summary disk usage. My plans are not charging for disk overage usage and I think that this is the culprit.

Also is there anywhere hat I can find a user manual on H-sphere

I've got a pretty good understanding of summary disk usage and I use it in my plans but honestly I don't think I could write out and explation so I found some post that helped me. Also you can do a search in the forums on the same topic and you'll find a lot more info.

http://www.matrixwebhosting.net/foru...ead.php?t=6582
AND
http://www.matrixwebhosting.net/foru...ead.php?t=6574

Also on the user manual on H-sphere you can find tons of information on everything here:
http://www.matrixreseller.com/support/hsphere.php

Best of luck,
Bob

[gadgetgal99]

Originally Posted by webeffx

I am having a real difficult time setting up my plans. First of all what is summary disk usage. My plans are not charging for disk overage usage and I think that this is the culprit.

Before we used summary disk space, our plans were forced to be based on allocated space not used space for web server space. If you said your plan giives the user 200mb of web space, then 200 mb of your total reseller disk space of say 1.5 gb was considered used even if they only used 5 mb. We weren't charged for mail space used and our reseller plans included 350-450 of the different databases. They inncreased the amount of space we are allowed when this change occurred to make up for the separate db allocation being removed and the start of charing for mailbox space which prior to this had been counted but not charged

Now with summary disk we are charged for the sum of web server files, mailbox files, and database files based on what they use not what we allocated for a plan.

It's more complicated but the idea is you are charged for what is used not allocated. Mailbox space used is counted now. Since there is a limit on how long users can store files, that can be kept to a minimum if you encourage your users to take their files off the server and not store them there. So the amount you set for summary disk usage is how many MB of space you will allow your user use for the sum of web files, mailbox files, and databse files. You can then charge for any overage of this sum of the three. We don't charge for an overage of any of the three separately. It is a group thing now. When creating plans the amount you put in for mailbox size, and db size are the initial default values used when creating a mailbox or database.