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  #1  
Old 01-28-2003, 04:25 PM
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Admittedly, I am new at this

Hi all,

First of all, I am not very technical and have never done this kind of hosting so far so I am sure most of my problems are rudimentary in nature...

Here is what I am having difficulty with:

I followed the documentation (very extensive I might add, so it is no fault of Vortech for the problems I am having). I created a hosting account for my company www.gravitatedesign.com. In the email that was created I received a temporary IP to use for my account. Unfortunately, because I have not changed my DNS settings yet it goes to a "page not found' error. Of course, I want to load and test my site before changing the DNS settings. So, I guess I am asking how do I get a temporary IP without using the sdkfnsakf.gravitatedesign.com?

Thanks in advance!
Michael Parker
www.gravitatedesign.com/portfoliio
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  #2  
Old 01-28-2003, 04:32 PM
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Craig_Smith Craig_Smith is offline
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Michael,

I just answered your ticket.
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Craig Smith
V. P. - Vortech Inc.

http://www.vortechhosting.com
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  #3  
Old 01-28-2003, 05:04 PM
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Hi Craig,

Perhaps this is a preferable method...Here is what I posted in my response to your email

***
Thanks for answering my question and forgive my naivety on all of this. I will probably need to do this. What do I have to do to get this dedicated IP? And when I go to register.com to change the DNS's where do I point them? Do I point them to:

Ns.hsphere.cc
Ns1.hsphere.cc

Or do I need to point them to something else.

Once my site propagates, how do I move it from the dedicated IP to the gravitatedesign.com site?
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  #4  
Old 01-28-2003, 05:16 PM
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Craig_Smith Craig_Smith is offline
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Michael,

I know your new here,, but the preferable method is DEFINITELY tickets and never ever both please. It just doubles our work. I had actually already started your ticket when i saw this post... so you see what I mean. I will finish it now.
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V. P. - Vortech Inc.

http://www.vortechhosting.com
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http://www.matrixreseller.com
http://www.techiestalk.com
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