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  #1  
Old 04-05-2005, 09:27 AM
mattkakuk mattkakuk is offline
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Phone????

What happened with phone support? Actually it was phone support that disappeared first then BILLING and now even SALES!

What is going on?

Is anyone worried about this?

Matt
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  #2  
Old 04-05-2005, 09:50 AM
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No I am not worried, we are all here.
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  #3  
Old 04-05-2005, 09:59 AM
mattkakuk mattkakuk is offline
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sounds good

Fair enough. I guess I had bad luck with phone.
No problem.
Thanks for the quick post.
Matt
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  #4  
Old 04-05-2005, 03:04 PM
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mattkakuk,

It is easiest and quickest to submit a ticket. We (the Billing Dept) are not in the office 24/7 therefore we have a mere 8 hours per day to deal with all tickets and phone calls.

We (the Billing Dept) have also been receiving a lot of calls from customers looking for other departments and that only causes customers not to be able to get through that actually need to speak with the Billing Dept. Everyone, PLEASE, do not call the Billing Dept simply to be transferred to another department. Please call the correct department (#1 Sales, #2 Support & #3 Billing). If you do not get an answer, please leave a message instead of calling another department. This only causes confusion.
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  #5  
Old 04-05-2005, 08:06 PM
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desertdirk desertdirk is offline
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Vixen
just checked out your website. Which one are you?
:}
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  #6  
Old 04-05-2005, 08:14 PM
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i seem to recall in another post she was going to be the one behind the camera. so... any plans for a "staff of vortech 2006" calendar?
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  #7  
Old 04-05-2005, 08:28 PM
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Silverbug is partially correct. I am behind the camera but not the one taking the photographs. I merely direct and pay everyone since the concept is mine. No pics of me and I am going to do my best to make sure I am not in the DVD either. :tongue:

As for the Vortech calendar. Would you guys *really* want to buy that?? LoL
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  #8  
Old 04-05-2005, 08:44 PM
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The camera-shy ones are always the most interesting
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  #9  
Old 04-06-2005, 07:38 AM
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Quote:
Originally Posted by desertdirk
The camera-shy ones are always the most interesting

Then I must be fascinating. LoL :tongue:
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  #10  
Old 04-06-2005, 03:14 PM
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Quote:
Originally Posted by Vixen
As for the Vortech calendar. Would you guys *really* want to buy that?? LoL[/font][/color]

Whoa, you mean we gotta PAY for it TOO?

Does it come with a 30 day trial?

Or at the very least a complimentry 6-pack of Google Gulp?
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  #11  
Old 04-06-2005, 04:26 PM
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Quote:
Originally Posted by awen
Whoa, you mean we gotta PAY for it TOO?

Does it come with a 30 day trial?

Or at the very least a complimentry 6-pack of Google Gulp?
That sounds like a deal and a half
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