Its really a NO Knowledge Base

[grayharley]

I thought that since we are using a caned package to host and support customers that the Knowledge Base would have oh I dont know maby some Knowledge. Its not like my CP is different than everyone elses. So I ask and I get a responce like Im crazy. So Im asking again. Does anyone know where I can get all the basic psoft questions and answers to import into my now empty of any Knowledge Base.

[generic]

if you search the forums, you will see that most of the topics talk about the problems and dislikes of the knowledge base. I believe most of us use other knowledge base software.

[Brangwyn]

Personaly I don't use a KB at all, don't see the point as my support forum pretty much covers off any questions that come up often.

[keidsjedo]

There are a couple of companies that have Hsphere tutorials in Flash that you could download and brand with your own name. There's also a little FAQ that was started a while ago.

[cambodia]

in here we got flash turorials by vortech or can read document from psoft.net the best is forum in psoft

[craigdunlop]

I tried finding the link but have lost it. There is a company that provides a KB for a cost. Also if you have access to the locked forums at Psoft there is one posted in there. Otherwise, it really doesn't take that long to do a copy/paste for all the common items required in it, updating it as you go - and supply your clients with the H-Sphere menu based user documentation.