@mail timeout

[earpollution]

is there a reason the @mail timeout got switched from 30min/1800sec to just 5min/300sec?? having to log back in every five minutes to check mail is annoying.

thanks.

[admin]

As long as you do something with in that 5 min it will not log you out. 30min seems a little long for a session for web mail.

We just changed this last night. If your checking your mail that much why not download it to outlook or anther mail client? I just don't see webmail as a full time mail client really.

[earpollution]

Originally Posted by admin

As long as you do something with in that 5 min it will not log you out. 30min seems a little long for a session for web mail.

We just changed this last night. If your checking your mail that much why not download it to outlook or anther mail client? I just don't see webmail as a full time mail client really.

for many of us, @mail IS a full time mail client, and if it's offered it should be supported as such. i use webmail to check mail at work, on the road, or in other situations where i don't have a machine, can't download or use a client-side app, etc. i don't understand why it's now not possible to leave a browser session open to retrieve mail w/o having to log in every 5 minutes to check it. if i spend over 5 minutes writing a detailed email and then hit send it'll get squashed because i've been timed out and have to log back in. do i now need to be saving drafts every minute?

please consider changing things back. if @mail allows the option to auto-checkmail every hour at the max, it seems a bit over doing it to limit sessions to a 5-minute timeout. i'm sure i'm not the only one with legitimate concerns about such a short timeout. 30min is pretty reasonable. the only app i've ever used that timed me out in 5 was my health care site while processing a secure rx order.

thanks.

[sheaver]

Within settings there is an option called "Inbox Refresh Rate" with the following options

Disabled - user would be logged out after 5 mins
10 Secs - User would remain logged in I assume but a bit of overkill
5 Mins - User is logged out (I tested this)
10, 20 and 30 mins now become redundant.

How about at least settng it to 6 or maybe 11 minutes so we can have the mailbox refresh at 5 or 10 minute intervals to at least keep the session open.

[admin]

Matt just set it back to to 30 min. so you should be set now.

[earpollution]

Originally Posted by admin

sheaver, very good idea. This way it can end the session for every one that does not really need to stay in there but for users that want to stay in they could set it to refresh every 5 min..

when the inbox refreshes now it pushes the browser to the forefront of the desktop (making it the active browser). it's a bit annoying when you're working on something else to suddenly have your active app knocked aside when @mail refreshes.

i just don't understand why it can't be reset back to 30min. or, i guess i'm wondering what the reasoning behind shortening it was to begin with. no other webmail app has such a short timeout (i'm thinking hotmail, yahoo... the biggies).

setting the inbox refresh rate also doesn't address being timed out when you're composing emails. the inbox refresh is not (or i assume not) working at that point (in simple mode), which means that even with it set you could be logged out while composing email, with anything typed now irretrievably lost.

[earpollution]

Originally Posted by admin

Matt just set it back to to 30 min. so you should be set now.

just missed this.

THANK YOU! THANK YOU! THANK YOU!

[Brangwyn]

when the inbox refreshes now it pushes the browser to the forefront of the desktop (making it the active browser). it's a bit annoying when you're working on something else to suddenly have your active app knocked aside when @mail refreshes.

Thats fairly normal browser behaviour though, not neccessarily @mails fault.

Yeah - I swear the setting was some insane number (days and days) and I thought that was unnecessary. 30 minute should suffice for everyone though...

[generic]

edited

[generic]

edited

[Dean]

The session timeout is still set to 30 minutes.