CP (H-shpere Control Panel) status - 12/23/03

Hi All,

Sorry about the inconvenience, but our H-Sphere 'CP' server is currently down for maintainence. Hopefully it should be back up and running as soons as possible.

[dwhite]

Thanks, I was wondering about it.

[dwhite]

Any ETA on when it will be back up yet?

[Carly]

Brad's posting updates in another thread:
http://www.matrixreseller.net/forum/...&threadid=6679

From Psoft:
The database is restoring now. I will notify you when it finish. Sorry for the inconveniences.

[said123]

Hi

I'm one of vortech customers

I can't see the page
http://www.matrixreseller.net/forum...=&threadid=6679
Because I'm getting the error message :

You do not have permission to access this page

Why is that

[Carly]

You need to request access by posting your request to:
http://www.matrixreseller.net/forum/...&threadid=4417

When you click on the link, click "Post Reply" to post your request to be added.

Please include your username or email address or domain name of your account somewhere in your post so that we can verify that you are actually a client of ours.

[Carly]

H-Sphere control panel is working now! Let us know if you have any problems.

[jmbeach]

I'm not having any trouble with the CP, but I do notice that it's slower than before. I don't know if you're still working on it, but reports are really lagging for me, as are most of the other CP functions.

Perhaps there are just a lot of users trying to access it right now.

Yes, we are still doing some tweaking... :/

[jmbeach]

Can you verify if the CP is complete back? I still cannot run any reports. It just hangs - I've tried about half of the available reports and they're all experiencing the same issue.

[Carly]

sorry about the late post - it should be running reports ok now (let us know if it's not!)

but yeh, for awhile after it came back up, it was off & on sluggish - i think from everyone accessing it right away after it come online again

[admin]

Well I think we got every thing going as it should.. It seems 10x faster to me here.. How about everyone else.. Is the CP better now??

[theviking]

I would't say so...I get following message,when I try to login...
---------------------
We have a database problem and are working on it.
Please stand by.
------------------------

EDIT: seems to work again...but very slow..

[Carly]

yeh, i'm getting the same error, though about an hour ago it was moving really fast

[jmbeach]

Yeah, it seems faster from what I can tell, but it still isn't running any reports, and seems as though every time I try to run reports the whole thing crashes. It stops responding to any pages that aren't static, and doesn't allow me to log back in right away.