Disappearing emails!

[Risewire]

For about 3 days now my clients have been complaining that emails are not being recieved. Several people have called me saying they sent me an email but I never recieved them and they did not get a bounce back. The people I host for have been having the same problem. I recently tested my vortech accounts my sending an email from home, that was 8 hours ago, still nothing. I can only recieve email from other vortech accounts.

If it is a mail server problem how can I get switched to a different server?

Thanks, Justin.

[dlrmartin]

I'm having same problems, today again...

I posted this on:

http://matrixwebhosting.net/forum/showthread.php?t=6571

I'll very happy with any tech update

[Vixen]

If you are having an issue it is best to submit a TT as the techs check those more frequently than they do the forum.

[Risewire]

Ok, I just now received a bounce from the email I sent from home.

it says the message did not reach the recipient 550 relay blocked.

This is getting annoying!

As Vixen said, post a TT with full message headers and body. I don't recognise "relay blocked" as an error message from our qmail servers.

[shadowfyre]

I did post a ticket I am getting reports of slow email:

While perusing the headers for my emails I noticed there is about a 2 hour lag as they are routed through several servers. I don't know if this is fixable from my side, your side, the ISP or not at all.

Received: (qmail 78915 invoked by uid 399); 10 Dec 2003 23:46:06 -0000
Received: from unknown (HELO fallback01.mail.atl.earthlink.net) (207.69.200.240) by mail4.hsphere.cc with SMTP; 10 Dec 2003 23:46:05 -0000
Received: from smtp10.atl.mindspring.net (smtp10.atl.mindspring.net [207.69.200.246]) by fallback01.mail.atl.earthlink.net (8.11.7+Sun/8.11.6) with ESMTP id hBALd8K28373 for <rcook@ardell-martin.com>; Wed, 10 Dec 2003 16:39:08 -0500 (EST)
Received: from h-69-3-67-58.sndacagl.dynamic.covad.net ([69.3.67.58]) by smtp10.atl.mindspring.net with esmtp (Exim 3.33 #1) id 1AUC2z-00072H-00 for rcook@ardell-martin.com; Wed, 10 Dec 2003 16:39:05 -0500

Unfortunatly, the email is being delay at the 'fallback01.mail.atl.earthlink.net', as you can see, an attempt isn't even made to our server for hours.

Originally Posted by shadowfyre

I did post a ticket I am getting reports of slow email:

While perusing the headers for my emails I noticed there is about a 2 hour lag as they are routed through several servers. I don't know if this is fixable from my side, your side, the ISP or not at all.

Received: (qmail 78915 invoked by uid 399); 10 Dec 2003 23:46:06 -0000
Received: from unknown (HELO fallback01.mail.atl.earthlink.net) (207.69.200.240) by mail4.hsphere.cc with SMTP; 10 Dec 2003 23:46:05 -0000
Received: from smtp10.atl.mindspring.net (smtp10.atl.mindspring.net [207.69.200.246]) by fallback01.mail.atl.earthlink.net (8.11.7+Sun/8.11.6) with ESMTP id hBALd8K28373 for <rcook@ardell-martin.com>; Wed, 10 Dec 2003 16:39:08 -0500 (EST)
Received: from h-69-3-67-58.sndacagl.dynamic.covad.net ([69.3.67.58]) by smtp10.atl.mindspring.net with esmtp (Exim 3.33 #1) id 1AUC2z-00072H-00 for rcook@ardell-martin.com; Wed, 10 Dec 2003 16:39:05 -0500