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#1
10-22-2003, 11:17 AM
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Unsuspending accounts
Hi,
I have a suspended (cpanel) account due to an exceeded bandwidth limit. I've gone to WHM and increased the bandwidth quota for that account. How long does it take for the account to be re-activated again? Thanks, Michael 
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#2
10-22-2003, 11:22 AM
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It should do it right away, we can also unsuspend it for you from our end if you submit a ticket, it may just update that once a day if you change it, but I thought it was real time.
__________________
Brad Pugh http://www.vortechhosting.com ------ Local System/Network Monitor http://nagios.hsphere.cc/ Login:guest Pass:guest XML FEED http://nagios.hsphere.cc/feed.xml ------ My Other Life: 
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#3
10-22-2003, 12:17 PM
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Ok, I'll submit a ticket, because it hasn't been unsuspended yet. Maybe it's because bandwidth usage is only checked against the quota once a day...
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#4
10-22-2003, 12:23 PM
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Yea it may be that, I missed your ticket or someone else got to it.. If you have any other issues just let us know.
__________________
Brad Pugh http://www.vortechhosting.com ------ Local System/Network Monitor http://nagios.hsphere.cc/ Login:guest Pass:guest XML FEED http://nagios.hsphere.cc/feed.xml ------ My Other Life:
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