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  #16  
Old 11-28-2003, 04:15 PM
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Location: Orlando FL
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We should get to the patach6 update this weekend or tuesday. I like to wait a few days with Psoft because there updates at first tend to have a few bugs..
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  #17  
Old 11-28-2003, 05:45 PM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
yeah I know how the build numbers work just we used to get things first pre-release to others so the dates on our builds were different than the released patches, but I think Brad's stopped being psofts unofficial Alpha tester now
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  #18  
Old 12-02-2003, 11:26 AM
jtaugher jtaugher is offline
Jack Taugher
Vortech Inc. Customer
 
Location: 1
Quote:
Originally Posted by admin
We should get to the patach6 update this weekend or tuesday. I like to wait a few days with Psoft because there updates at first tend to have a few bugs..

Any new status on URCHIN 5?
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  #19  
Old 12-04-2003, 05:23 PM
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PlusInfinite PlusInfinite is offline
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Location: Omaha, NE
Unhappy

Same problem here, started Urchin a couple of days ago and no results whatsoever.
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  #20  
Old 12-05-2003, 08:04 AM
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PlusInfinite PlusInfinite is offline
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Vortech Inc. Customer
 
Location: Omaha, NE
Question

I started Urchin 2-3 days ago, I had it working until yesterday with no results though, today it doesn't even come up at all, I get a "This page cannot be displayed" error message -- so basically the browser cannot connect to it at all.

I guess the question is does it ever work? Is it reliable? Should I expect downtimes rarely/frequently? I'm a little bit afraid to offer it to my clients for that reason...

Thank you,
Radu Grama
PlusInfinite, Co.
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  #21  
Old 12-05-2003, 08:21 AM
jtaugher jtaugher is offline
Jack Taugher
Vortech Inc. Customer
 
Location: 1
Mine's working now. There was an issue with HSPHERE, and I opened TT two days ago and got a response yesterday stating that it was patched.
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  #22  
Old 12-05-2003, 08:24 AM
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theviking theviking is offline
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Location: Ontario, Canada
Mine still not working..gives me a "Cannot find server or DNS Error"
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  #23  
Old 12-05-2003, 08:29 AM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
Do you get a dns error when you try to load urchin.domain.com ?, Have you checked both your alias and dns zone have the urchin alias correctly setup theviking ?
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  #24  
Old 12-05-2003, 08:37 AM
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theviking theviking is offline
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Location: Ontario, Canada
Yes..I have checked my DNS zone and alias...Infact everything has been working since Vortech launched Urchin (I thing is it a couple of months now). Even if I access Urchin from the control anel (It connect via the IP) I get the same error...

Did Urchin Servers IP change lately or ?
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  #25  
Old 12-05-2003, 08:38 AM
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theviking theviking is offline
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Location: Ontario, Canada
Please try to see if you can access following address...
http://216.157.132.252:9999/?app=admin&action=login
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  #26  
Old 12-05-2003, 09:05 AM
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PlusInfinite PlusInfinite is offline
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Location: Omaha, NE
This URL doesn't work for me at all (http://216.157.132.252:9999/?app=admin&action=login). It used to work last night though...
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  #27  
Old 12-05-2003, 09:22 AM
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theviking theviking is offline
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Location: Ontario, Canada
I just submitted a TT..Let's see that they are replying
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  #28  
Old 12-05-2003, 09:54 AM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
Loaded fine for me, took me to the Urchin login page.
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  #29  
Old 12-05-2003, 09:57 AM
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theviking theviking is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Ontario, Canada
Just got this reply from Brad...

------------------

Urchin Not Updating

Should be all fixed now the URL seems to be working.

------------------

So something was wrong..but now it's working
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  #30  
Old 12-08-2003, 03:43 PM
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Location: Orlando FL
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Seems there was a bug in urchin's scripts. Psoft has fixed the bug so every thing should update tonight if it does not let us know and we can run the stats by hand and fix it. But please wait till after 4am our time.
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