Selecting Credit Card Merchant

[bmccue]

We would like to start accepting credit cards. Does anyone have any suggestions or experiences they would like to share??

Thanks,
Brian

[Silverbug]

there are heaps of threads on credit card merchants, and their pros and cons. do a search for them in the forum

[resell01]

payquake.com - gets my vote

[Vixen]

Originally posted by resell01
payquake.com - gets my vote

Never heard of them. I personally use Authorize.Net as my gateway (so does Vortech, Inc). As far as my processor, I go directly through NOVA.

[resell01]

Payquake uses Authorize.net as their gateway.

[NetPublicist]

I am currently only using PayPal, but have looked at using PayQuake. I have also heard that Charge.com is good. I will follow this thread and search for the others to get more insight from other users.

[Vixen]

Vortech uses Heartland Payment Services who I have to say is EXCELLENT to work with when it comes to bogus charge backs and such. We have one other merchant account but I can not remember the name of them to save my life. LoL

[bmccue]

You mentioned that payquake.com uses Authorize.net for it’s gateway. So with PQ, do you need to open an account with a gateway merchant or is it included with PQ?

[resell01]

Its included, go to www.payquake.com and click on "FAQ" link and it will show their pricing structure.

[treeves]

We have been with a processor for the past 6 years. We were looking at Echo Inc, because they had a virtual terminal included as part of the package at reasonable rates.

For a month and a half, Echo kept coming back asking for more information, changed requirements, required us to accept unconditional returns even on opened software, dictated what a reasonable return restocking fee was, and even questioned the validity of my signature.

They made the process unnecessarily difficult, so we decided to stay with our current provider.

[treeves]

Follow up on my prior reply: I received a phone call from the CEO of Echo yesterday, apologizing for the treatment we received. He said that he was appalled by the "nit-picking" that went on, and to give him a month to make some changes.

I guess complaint letters do bring some kind of action.

[slips]

Originally Posted by Vixen

As far as my processor, I go directly through NOVA.

Any chance of Vortech adding NOVA's payment gateway, viaKLIX, to H-Sphere? http://www.viaklix.com

I have a NOVA merchant account as well, and NOVA is about the biggest in the U.S. I am loath to pay new merchant account "application" fees just to get a set-up that matches the H-Sphere list. Many lesser gateways are included, and even osCommerce is viaKLIX compatable.

[Ballyhoo]

bmccue, pm tracewebspace for more info on PayQuake.

Also, see thread http://forum.vortechhosting.com/showthread.php?t=7780

[generic]

Originally Posted by slips

Any chance of Vortech adding NOVA's payment gateway, viaKLIX, to H-Sphere?

believe you will have to speak to psoft about that...

You could also check out this forum thread, http://forum.vortechhosting.com/showthread.php?t=7518, for information on e-onlinedata.com.

If I remember correctly, I spoke with a customer a while back who said that PayQuake.com only allows you to accept CC payments from US customers...so you might want to check into that if you will be accepting CC payments from customers outside of the US.