Mail7 11.15.2007

[admin]

Originally Posted by frieddan

You cannot prove that it is working, because it is not, and I have demonstrated that it is not. You may be able to show me that the problem is different than what I think it is, but you will have to work at it because right now you have little credibility and what I am seeing matches you port filtering my connection quite well. I would very much like to see you go through your logs and look for 72.32.184.92 and see what is happening with those connections that I am seeing refused.

You can send email to testemail@motiondoc.com. I will be checking it.

Thanks, Thats all I needed. Hmm it seems to have stopped it, we are working to fix it now. Thanks for the email it did work the last time I tested so thats a bit odd. I have Aaron checking it out now.

[frieddan]

Originally Posted by usereasy

well the dns is hosted at vortech too heh, edited through hsphere, however this customer is only using the service for email, not web hosting
*.usereasy.net = vortech

Sorry, my mistake, I didn't realize you would kill the A records completely. The MX record is right. It should work.

I'm getting tired (of this and in general)... I need to start drinking or something.

[usereasy]

Originally Posted by frieddan

Sorry, my mistake, I didn't realize you would kill the A records completely. The MX record is right. It should work.
I'm getting tired (of this and in general)... I need to start drinking or something.

[admin]

I will make sure this issue is fixed tonight some how that does not block windows 2000 or windows 2003 or exchange servers. Can't remove the block or no mail would go. So we are trying to fix it so the others work again but the bots don't ie win xp, me, 95 and 98.

[usereasy]

Originally Posted by admin

I will make sure this issue is fixed tonight some how that does not block windows 2000 or windows 2003 or exchange servers. Can't remove the block or no mail would go. So we are trying to fix it so the others work again but the bots don't ie win xp, me, 95 and 98.

I'm not trying to be a jerk, but we've been trying to tell you that for over 8 hours now

[admin]

Originally Posted by frieddan

. I need to start drinking or something.

Can I drink and fix the SMTP as well it might help a bit... vodka any one??

[usereasy]

Originally Posted by admin

Can I drink and fix the SMTP as well it might help a bit... vodka any one??

at this point you can pass out on the keyboard while editing config files and couldn't make it any worse :P

problems like this promote alcoholism

[admin]

Originally Posted by usereasy

I'm not trying to be a jerk, but we've been trying to tell you that for over 8 hours now

Yea but it was working thats the issue and is why we said it was working. We are not sure what happened. I tested this my self with Aaron and watched it work. Give is just a little bit and I hope we will have it all right..

[admin]

Originally Posted by usereasy

at this point you can pass out on the keyboard while editing config files and couldn't make it any worse :P

Sweet there goes another shot. hehe Should I get the strippers on the pole now or later. J/K

[usereasy]

Originally Posted by admin

Yea but it was working thats the issue and is why we said it was working. We are not sure what happened. I tested this my self with Aaron and watched it work. Give is just a little bit and I hope we will have it all right..

so who do we consult for service discounts?

[usereasy]

Originally Posted by admin

Sweet there goes another shot. hehe Should I get the strippers on the pole now or later. J/K

I dunno, but i bet aaron would try to pay the strippers with "just change the smtp port to 2525" lol

[admin]

Originally Posted by usereasy

so who do we consult for service discounts?

This would not be something that would fall under an SLA due to the attack that we are trying to stop by doing this to mail7 and mail8.

[frieddan]

Originally Posted by admin

Yea but it was working thats the issue and is why we said it was working. We are not sure what happened. I tested this my self with Aaron and watched it work. Give is just a little bit and I hope we will have it all right..

Brad,

The problem is that while you may have tested it, you also completely blew off two people who, from their posts, it should have been clear actually knew what they were talking about. You treated us like idiots who didn't know what they were talking about, and Aaron even made a post that was obviously untrue to show us how "wrong" we were.

He said:

Here is where is gets interesting. As I watch tcpdump with -X I notice that 99.9% of these blocked winboxes are flooders. Honestly, I have not seen one valid SMTP command in two days from a winbox on mail7.

Not one valid SMTP command in 2 days from a Windows "box"? (notice he didn't qualify this with a "non-server") That was practically insulting as well.

When we informed you the problem was still occuring and I provided logs to demonstate that fact, you should have retested. Not spent your time treating us like fools.

Should I need to mention that I'm a little upset right now?

[usereasy]

Originally Posted by frieddan

Should I need to mention that I'm a little upset right now?

That's putting it way too lightly, all day i've been opening tickets and being met with "change the smtp port to 2525" etc etc *other irrelevant things*, it was like nobody was even reading what i was saying

[hugo]

The same think here with the difference that my english is far from perfect, i still waiting for an answer.

Originally Posted by usereasy

That's putting it way too lightly, all day i've been opening tickets and being met with "change the smtp port to 2525" etc etc *other irrelevant things*, it was like nobody was even reading what i was saying