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  #61  
Old 11-23-2005, 09:47 AM
rheide rheide is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
admin - I uploaded 3 emails that I received from you guys that were duplicates. You can find them in my ticket RXR-159343

They came in at: 5:37pm, 6:36pm, 7:47pm all CST
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  #62  
Old 11-23-2005, 10:04 AM
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achabot achabot is offline
web and tv dude
Vortech Inc. Customer
 
I'm losing a client (one of my most important ones) because of this problem on mail5. This is simply unacceptable.
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  #63  
Old 11-23-2005, 10:08 AM
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I was just told all problems were fixed last night.
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  #64  
Old 11-23-2005, 10:10 AM
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Quote:
Originally Posted by rheide
admin - I uploaded 3 emails that I received from you guys that were duplicates. You can find them in my ticket RXR-159343

They came in at: 5:37pm, 6:36pm, 7:47pm all CST


Did you not get our reply?

Hello,

All of these were sent before 9PM EST when clamav was reinstalled. We would need headers from messages received multiple times after that, perferably from today if you are still experiencing an issue.
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  #65  
Old 11-24-2005, 08:39 AM
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bubba bubba is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
mail5 is still having problems

cannot send as of 8:30 am EST 11/24/2005

Ticket was submitted....

please advise when problem is solved
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  #66  
Old 11-24-2005, 08:55 AM
Francisco Francisco is online now
Vortech Inc. Customer
Vortech Inc. Customer
 
Yep Same Here it just start againg. My last succefullmessage sent was at 08:00 ET
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  #67  
Old 11-24-2005, 09:22 AM
Francisco Francisco is online now
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Working fine now at 09:20 ET
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  #68  
Old 11-24-2005, 09:54 AM
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byron byron is offline
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Location: Winter Park, FL
What was happening to the emails when you sent them earlier? I was testing as soon as I saw tickets come in and I had no issue getting mail out when I was connecting to the same server. (But i'm not denying there was an issue, be sure and hear me out... I had about three different people send in tickets at once this morning around the same time...) We seriously thought we had this nailed the other day but I'd like to make sure.
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  #69  
Old 11-28-2005, 11:00 AM
mdallarosa mdallarosa is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Uruguay
Problems again when trying to send mail though mail5. We get a timout error and mails are not being delivered.
I have reopened a ticket about this issue
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  #70  
Old 11-28-2005, 11:13 AM
Francisco Francisco is online now
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Vortech Inc. Customer
 
yep same here with mail5 error says "504 senders address rejected" and other cases says "unknow error"
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  #71  
Old 11-28-2005, 11:31 AM
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bubba bubba is offline
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ditto here....

mail 5 not sending....

ticket sent.......
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  #72  
Old 11-28-2005, 12:24 PM
Francisco Francisco is online now
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Vortech Inc. Customer
 
OK Looks like Daniel fix this... is working fine now
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  #73  
Old 11-28-2005, 12:34 PM
mdallarosa mdallarosa is offline
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Location: Uruguay
Yes, is working fine for me too.
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  #74  
Old 11-28-2005, 12:40 PM
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Vantage Vantage is offline
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Location: Orlando Fl
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We have firewalled off a few IPs that were sending thousands of viruses to the mail servers. That seams to have dropped everything back to normal.

Last edited by Vantage : 11-28-2005 at 12:45 PM.
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  #75  
Old 11-28-2005, 01:13 PM
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nelsonke nelsonke is offline
Telcom consultant
Vortech Inc. Customer
 
Location: Plano Texas
A client called and cannot acess @ Mail. I checked it, and could not access it for my own email as well as theres. Is this related?
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