NT26 HardDrive issue. - Reseller Hosting, Shared Hosting, Dedicated Hosting by Vortech Inc.

***Dean*** · #1 02-07-2005, 01:26 AM

NT26 is showing disk errors on both drives. These errors have significantly degraded the performance of the server. It is currently down running check disk on the C drive. Typical check disk operations take between 45 minutes to 1.5 hours.

***Dean*** · #2 02-07-2005, 03:45 AM

We are currently running another disk recovery tool on the drive. The tool reports that the time to completion is 1hr 35min.

***joseane*** · #3 02-07-2005, 03:55 AM

Look at the last 24 hours of this server:

I have a ticket open complaining about this server and having reply that it was ok. I hope that this disk check solve the problem.

And about your hybodus monitor, a good thing is the event monitor, that reflect the historic issues, but now I can't find it. Have you disabled the access to the guest to the events?

***areka*** · #4 02-07-2005, 04:41 AM

some of my clients also complained that they've had quite a few issues with it lately.

***garmol*** · #5 02-07-2005, 05:11 AM

Any update on how many percent is the check disk on now?

***admin*** · #6 02-07-2005, 05:18 AM

Looks like the drive died on NT26 for the home drive we are replacing it now. CheckDisk was unable to fix it.

***powvex*** · #7 02-07-2005, 05:19 AM

No news yet??

we have many angry customers on this server. they all are complaining that they didnt had their site running well in these 2 days.

***powvex*** · #8 02-07-2005, 05:22 AM

no ETA??

***garmol*** · #9 02-07-2005, 05:33 AM

Quote:

Originally Posted by admin

Looks like the drive died on NT26 for the home drive we are replacing it now. CheckDisk was unable to fix it.

How many hours more does this job usually takes? I need the info to update to my clients.

***garmol*** · #10 02-07-2005, 06:11 AM

Hi,

Any word on this please?

Thanks.

***garmol*** · #11 02-07-2005, 07:40 AM

Although I got banged with client calls regarding this, i can take it as long as I have something to tell to them the status. So any info on the status of the disk replacement here will be highly appreciated.

Thanks.

***Dean*** · #12 02-07-2005, 08:00 AM

Our initial attempts to recover the data on replacement drives failed. It is not a backup problem, the backups are good, it is still a hardware issue. We are still working on it and will keep you posted with updates.

***powvex*** · #13 02-07-2005, 08:18 AM

How much it will take sites to be up again?? we have some clients that are leaving...

***kattouf*** · #14 02-07-2005, 08:58 AM

Just noticed my sites are down, so far no complaints!

***mdallarosa*** · #15 02-07-2005, 09:03 AM

Any update?. Some customers are complaining. I woluld like to give them an ETA.

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