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Old 11-26-2007, 12:19 PM
kattouf's Avatar
kattouf kattouf is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: UK
Automatic suspension glitch?

I was wondering over the past several months why revenue was dropping and that i had no suspensions. I checked the Managing Debtor and found that automatic suspension was disabled. So i turned it on yesterday and today had about '(i almost said how many)' accounts suspended. It is was not a small number either! Problem is that such a sudden thing with no warning took my users by surprise plus their bills are higher now, so i am hoping they can pay!

Now, i am pretty sure i didn't turn it off my self, so i just wanted to warn you guys to check the status of the managing debtor page, because i know how these things happen in hsphere....
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