Status Monitor and Network problems

[mresell]

Just got back from in the field and forum was unreachable for awhile w/ no way to check that on monitors(didn't see it.) Also did nt15 get fixed? Still looks messed up? Webmail looks full too. I thought that got upgraded. Looking to see what is going on...didn't see some things on the forum.

[admin]

NT15 is still setting permissions but its done and stuff should be working.. What do you mean webmail is full? I don't see anything wrong with it.

Also the forum has not been down at all today that I know of. I have been using it all day..

Yep...

IPCHeck is now our only status... http://ipcheck.vortechhosting.com or status.vortechhosting.com

I am going to setup a page that lists all the servers shortly, soon as I can find those public groups...

[mresell]

Well I just looked and nt 15 was down for like 17 hrs somethin. Seems fine now. Webmail was showing 80% somethin full and yellow. Seems fine now. Maybe forum was just stalled. Just after yesterday...I was concerned. I don't see the forum listed in monitors...am I missing somethin? Seems all is well w/ the vortech empire. Glad to hear it Somedays you just have one train wreck after another and I was hoping it wasn't happening here.

P.S. Are we supposed to use an email address to log in on the ipcheck main page. Trying to see what it can do. I miss not having downtime info after an issue has been corrected. Did they(paessler) say whether all monitors could go on 1 page?

Originally Posted by mresell

Well I just looked and nt 15 was down for like 17 hrs somethin. Seems fine now. Webmail was showing 80% somethin full and yellow. Seems fine now. Maybe forum was just stalled. Just after yesterday...I was concerned. I don't see the forum listed in monitors...am I missing somethin? Seems all is well w/ the vortech empire. Glad to hear it Somedays you just have one train wreck after another and I was hoping it wasn't happening here.

Forum is on the Web box, and I dont think I posted the public group for all of our stuff (Network, Vortech, and Colocation)

As for webmail, thats memory... its fine.

[Nitro5955]

If I launch the webpage for http://ipcheck.vortechhosting.com I have to enter in a username and password. It says to use your email address for your username. There is no option to signup. How do I get in to view the status?

[DigitalSkyline]

That new status page looks like crap.

Whats up on the change without notification... it sure would be nice if we could come to depend on things to be stable.

[logic404]

Whilst I agree with you that an email might have been nice as some sort of "formal" notification, it has been being bandied around for a while that they were switching status monitors, so it is not entirely out of the blue. Also, it wasn't planned for the switch to happen right now, but the server with the old status monitor died, and they chose not to restore it since they were moving anyway.

[mresell]

The formatting is def an issue. Some monitors are short and others are really long. Unless, you edit the monitors(choose what you want to show) when you put everything on 1 page there is not a nice way to do it.
I want to see reports, as well. I know ipcheck does them just not sure how we can get them. I think vortech will have to provide them. Also, I said this before.
Why not have alerts goto an email lists to resellers. We are smart enough (assumably ) to know whether it is a legitimate alert or just nothing.

[DigitalSkyline]

Yeah I read that... Doesn't change the fact the old one actually worked (and better from my perspective).

Miss a few days checking the forums and all the sudden my server status is broken... had I missed this post it could have been broken for god-knows-how-long.

I don't know I guess I just expect things to work and not have to be surprised when they stop working for whatever reason.

(not meaning to sound p-o'd I'm just a little short on time, and this just adds to the headache haha ouch ha haha hahahah so the stress is getting to me lol)

[Silverbug]

That new status page looks like crap.

The formatting is def an issue. Some monitors are short and others are really long.

Bring on the XML feed

[logic404]

Originally Posted by Silverbug

Bring on the XML feed

<Chef from South Park Voice>Oh baby, yeah baby...</Chef from South Park Voice>

[nelsonke]

[quote=DigitalSkyline]Yeah I read that... Doesn't change the fact the old one actually worked (and better from my perspective).

Miss a few days checking the forums and all the sudden my server status is broken... had I missed this post it could have been broken for god-knows-how-long.

I don't know I guess I just expect things to work and not have to be surprised when they stop working for whatever reason.....

QUOTE]
"Ditto"
1. The old monitor looked better, and was easier to quickly assess the overall condition of the data center.
2. If the reason for the quick unexpected change was a server failure, then an emailed support announcement was definitely in order annoucing the change. This subject of notice comes up so often I wonder if you realize that you do not have to pay postaqe on email?

[admin]

Originally Posted by nelsonke

"Ditto"
1. The old monitor looked better, and was easier to quickly assess the overall condition of the data center.
2. If the reason for the quick unexpected change was a server failure, then an emailed support announcement was definitely in order annoucing the change. This subject of notice comes up so often I wonder if you realize that you do not have to pay postaqe on email?

Well of course we no email is free.. But a problem we see is that users get a little hmm let me put this in the right word "pissy" when we email them all the time. Don't know why and tell them to take them self of the list but it seems to happen a LOT..

I am going to take one of the staff memebers tomorrow and talk to them about making a new letter that goes out EVERY month with updates and changes. This way everyone finds out about it but we don't have to spam everyone ever day sending them notices about small things they might not even use or need.