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  #1  
Old 11-07-2003, 03:33 PM
matthewshull's Avatar
matthewshull matthewshull is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Forest, Ohio
Question Spam, spam and more spam

I know this has topic has been beaten to death, but I have a genuine concern with the amount of spam I get everyday. I get more spam here that I do with my Yahoo account

My situation is this: I am getting ready to develop the website for my local Chamber of Commerce, and they have inquired about hostig and email services. I would love to host their site and email, but I am very concerned about the amount of spam they will get. I know they don't get that amount of spam with their current provider.

It will look very unprofessional on my end if I provide this service to such an organization with this much and the kind of spam that goes through these servers. I have never in my life been on a mail server that had this much spam. I had a customer the other day complaining about all the spam he gets. His quote was "my penis is large enough, thank you!"

I just don't know what to do. I think the spam problem is a little excessive, and maybe something should be done. What are the options. What do the other resellers think? I love the service and plans that Matrix provides, but this could be enough of a problem to look elsewhere for me (which I don't want to do).

Please help!
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  #2  
Old 11-07-2003, 04:09 PM
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Vixen Vixen is offline
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Location: Orlando, FL
60% of spam is a lucky guess, as far as the email address goes. The other 40% is someone has picked up your email address somewhere along the way. At least that is how I see it, especially when I get spammed on email addresses I never use.

If you have an email address that begins with info, sales, billing, support, admin, abuse, postmaster, webmaster or a few others I am sure I forgot, you are going to get spammed. Period. End of story. Anyone stumbling around the net and finds a site can tack on any and everyone of those **names** listed above and hit at least 50%.

I get TONS more spam on my AOL account than I do on any of my email accounts on these servers. 90% of the spam I get in my mail on these servers is from someone who sent it to every other **name** they could think of with the domain tacked on the end.
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  #3  
Old 11-07-2003, 05:31 PM
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matthewshull matthewshull is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Forest, Ohio
Well, I understand we can't completely stop spam. However, I just took a look at my spam folder and all but a few were addressed to my personal account (matt@station3web.com), which I never use to "sign up" for things. The junk email I do use doesn't get as much spam as here.

When I have clients that switch from their ISP or another host to me for hosting, they want to know why they get so much spam now. They usually say "I didn't have this problem with so and so."

What am I to do?
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  #4  
Old 11-07-2003, 07:31 PM
Brangwyn Brangwyn is offline
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Vortech Inc. Customer
 
Location: New Zealand (Wellington)
Turn off catchall for starters, if your receiving mail for addresses other than those you have mailboxes created for then not having a catchall will cause them to bounce back instead of being dumped into the catchall account.
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  #5  
Old 11-07-2003, 08:03 PM
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Location: Orlando FL
There is 2 ways to fully stop spam..

1. Turn off the mail servers.. Not a good option..

2. SA, and a bunch of anti-spam lists and a system like http://spamarrest.com ( there system is nice and found one to work with our systems ) but I think 90% of the users here would not like it..
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  #6  
Old 11-08-2003, 08:48 AM
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matthewshull matthewshull is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Forest, Ohio
Quote:
Originally Posted by Brangwyn
Turn off catchall for starters, if your receiving mail for addresses other than those you have mailboxes created for then not having a catchall will cause them to bounce back instead of being dumped into the catchall account.

90% or better of my spam goes to legit email addresses.

Quote:
There is 2 ways to fully stop spam..

Like I said, I know we can't fully stop spam. Just seems really excessive.

I guess what it boils down to is that I'll just have to come up with some explanation for my customers as to why my servers have so much spam, but their previous provider's server didn't. They'll just have to think I am not as good as the others
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  #7  
Old 11-08-2003, 03:54 PM
Brangwyn Brangwyn is offline
T3CHN0 STUD
Vortech Inc. Customer
 
Location: New Zealand (Wellington)
Well don't assume your customers get the same spam you do, I have vortech accounts/domains that don't get a single piece of spam email.
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