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  #1  
Old 02-06-2004, 01:06 PM
johnk
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02/06/2004 webmail.hsphere.cc

Matt is currently working on a lingering error with webmail and has it down for the time being. We'll let you all know as soon as we have any definitive info on this.....
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  #2  
Old 02-06-2004, 02:09 PM
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sheaver sheaver is offline
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Location: South Florida
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hmmmmmmm "packet-size too large" - is that really a problem?
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  #3  
Old 02-06-2004, 02:24 PM
Bladesnitz
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Nope. @mail keeps corrupting the databases somehow... Been trying to tweak it for two days... We'll see what else we can do.
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  #4  
Old 02-06-2004, 04:25 PM
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dweimann dweimann is offline
WebFoo
Vortech Inc. Customer
 
Location: Pacific Northwest
any ETA for webmail to be back up?
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  #5  
Old 02-06-2004, 06:23 PM
Bladesnitz
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Its up... a few databases are corrupted, anybody with emails that begin with "L", "R", "S", "W", and a few more will experience problems.
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  #6  
Old 02-09-2004, 09:48 AM
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sheaver sheaver is offline
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Location: South Florida
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Any update on the problem with corrupt emails begining with certain letters, (including 's'),
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  #7  
Old 02-09-2004, 05:00 PM
Brangwyn Brangwyn is offline
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Vortech Inc. Customer
 
Location: New Zealand (Wellington)
If they delete and recreate their mailboxes will that resolve the corruption ?
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  #8  
Old 02-09-2004, 05:29 PM
Bladesnitz
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No, its the tables... I will be doin an extensive check on the database later tonight.
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  #9  
Old 02-09-2004, 06:20 PM
Bladesnitz
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@mail is down for extensive checking now. Not sure expected downtime...
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  #10  
Old 02-09-2004, 07:20 PM
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nelsonke nelsonke is offline
Telcom consultant
Vortech Inc. Customer
 
Location: Plano Texas
Ouch, hope we can figure out this @mail problem soon. Just got a call from my "reference" client. Hope solving @mail has become a high priority.
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  #11  
Old 02-09-2004, 07:35 PM
Bladesnitz
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@mail is up and running... I don't see anymore database errors popping up... Some weird stuff about permission for images and whatnot... If its you thats getting those, submit a ticket with how u got there.
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  #12  
Old 02-09-2004, 07:53 PM
Brangwyn Brangwyn is offline
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Vortech Inc. Customer
 
Location: New Zealand (Wellington)
Good stuff cheers Matt.
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  #13  
Old 02-09-2004, 08:03 PM
Bladesnitz
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No wonder your post count is so high :P

We'll be looking into switching entirely over to IMAP later this week. Would greatly appreciate your feedback if you want to try switching from POP3 to IMAP and letting us know if you notice anythign wrong/different... I can only do so much testing




- Matt
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  #14  
Old 02-09-2004, 09:56 PM
Brangwyn Brangwyn is offline
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Vortech Inc. Customer
 
Location: New Zealand (Wellington)
I just believe in making it a habit to say thanks when people fix things ... the added postcount is just a nice bonus
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  #15  
Old 02-09-2004, 10:20 PM
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generic generic is offline
guess who.. :)
Vortech Inc. Customer
 
Location: chicago
thanks matt.

...will never catch Brangwyn at this rate
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