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  #1  
Old 01-22-2004, 09:30 PM
realdesire
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No Support - Servers Slow - FTP Speed only 6kb ...

Hello,

I try it now here ... I have NO answers to my support tickets, my servers are very slow and I can't up or download anything bigger then 5kb with ftp.

please help me vortech team, i'm your customer since more then 1,5 years now and everything gets worser and worser ...

thank you!

Domi
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  #2  
Old 01-22-2004, 09:42 PM
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Silverbug Silverbug is offline
Custom Built Solutions
Vortech Inc. Customer
 
Location: AK, New Zealand
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what server are you on? a trouble ticket is your best bet for help
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  #3  
Old 01-22-2004, 10:36 PM
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Vixen Vixen is offline
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Location: Orlando, FL
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realdesire , submit a TT if you are having an issue.
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  #4  
Old 01-22-2004, 10:46 PM
Brangwyn Brangwyn is offline
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Vortech Inc. Customer
 
Location: New Zealand (Wellington)
Quote:
I have NO answers to my support tickets
Sounds to me like they already have submitted a ticket(s).

realdesire, did you receive the automated reply to indicate your ticket has been received ? are you sure your sending the email to the correct support address ? (support@vortechhosting.com)
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  #5  
Old 01-22-2004, 10:52 PM
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joshcombs joshcombs is offline
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Vortech Inc. Customer
 
Location: Cincinnati Ohio
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Quote:
Originally Posted by Brangwyn
Sounds to me like they already have submitted a ticket(s).

realdesire, did you receive the automated reply to indicate your ticket has been received ? are you sure your sending the email to the correct support address ? (support@vortechhosting.com)
or is he using a non active email address when he uses the ticket system @ http://vortechsupport.com/ .....????
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