NAME SERVERS Settings

[bobi]

Primary Server Hostname: ns.hsphere.cc
Primary Netaddress: 65.57.231.100
Secondary Server Hostname: ns1.hsphere.cc
Secondary Netaddress: 65.57.231.120

Does anyone know what to do with Name Servers.

I want to have my main account as NetEgypt.NET
so can i creat my own ns1.NetEgypt.NET AND ns.NetEgypt.NET
But if I do so, what is the "Server IP Address"?

And now, do my clients set their dns on HSPHERE or on NETEGYPT?!!!!

[bobi]

Unable to update nameservers: Command failed: unable to verify existence of nameserver ns1.netegypt.net

[jmbeach]

Have you set your nameserver aliases in your HSphere admin control panel?

If not, first log into your admin panel, go to E. Manager / Server Aliases - then make sure you complete this page - you have to submit all the nameserver and web/mailservers so that your domain will alias the hsphere DNS - the nameservers ns.yourdomain.com, ns1.yourdomain.com, ns2.yourdomain.com, ns3.yourdomain.com will automatically take on the IP addresses listed.

Then you register those 4 nameservers with your registrar - this can take several days depending on your registrar.

Then and only then can your customer signups get your custom nameservers to use. As you sign up users, you use the nameservers listed in the welcome email.

[Brangwyn]

If your new make sure you've had a good read through the H-Sphere doucmentation for resellers and how to set everything up

http://www.psoft.net/HSdocumentation...ler/index.html

[electricfox]

bobi, it sounds like you just didn't register the nameserver with your registrar first. If you're using eNom, click on "Register DNS" and complete the form for each nameserver.

[bobi]

thanks guys for all your great help..

However, the Registerar is giving me this error message:

"Unable to update nameservers: Command failed: unable to verify existence of nameserver ns1.netegypt.net"

[admin]

You need to make the name servers fist before you add them to your domain. You also do this with the registra, you would point ns.yourdomain.com to 65.57.231.100 and ns1.yourdomain.com to 65.57.231.120 and so on. There should be an option called creat name servers or something like that. They are all different..

[bobi]

alright i have changed but with different IP.

thanks.

[bobi]

Finnaly I found the answer

Unfortunatelly,
I found out that we need to add the domain name on Vortech Hosting, before you can point the DNS using openSRS!!

[gadgetgal99]

Sorry, I think we all assumed you had already done that.

[bobi]

Ok!

Now I am really angry at this ((

I am trying to change the dns of one of my clients domains to this server (ns2.netegypt.net & ns3.netegypt.net) ; however i get the same error message from openSRS:

"Unable to update nameservers: Command failed: unable to verify existence of nameserver ns2.netegypt.net"

I am tired and sick of trying it everyday atleast twice for the past week!!! and still getting the same error message!!!


PLEASE PLEASE PLEASE HELP!!

[Brangwyn]

Have you spoken to OPENSRS about it ? at a quick glance at the NS records for netegypt.net they look ok to me.

I fail to see why opensrs would reject ns2.netegypt.net & ns3.netegypt.net when you already have them assigned as the primary and secondary nameservers (which implies they're registered as well) for the netegypt.net domain.

[gadgetgal99]

who is the registrar for netegypt.net? Call thme and have them look at your settings to make sure the nameservers are registered and pointing to the ip addresses you inputted

[bobi]

* The thing I don't understand is that few weeks ago, it use to work out fine great..
* THEN I had to add the domain to the Hosting first before I can assign it with the openSRS!!
* NOW!! only the error message Unknown "ns2.netegypt.net"


I will contact them but i think its someting with this HOST!!

[Brangwyn]

I will contact them but i think its someting with this HOST!!

If that was the case, I'd expect more people than just yourself to be having problems though.