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  #1  
Old 03-26-2004, 12:32 PM
toddharr's Avatar
toddharr toddharr is offline
Vortech Inc. Customer
Vortech Inc. Customer
 
Location: Somewhere South of Disneyland
Status of Status Page

For me, the server status page is loading slower than it updates! Result is I never see it.
Is this my special problem or are others having trouble seeing http://status.vortechhosting.com:8080 ?
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  #2  
Old 03-26-2004, 12:41 PM
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mfennell mfennell is offline
Lost in space
Vortech Inc. Customer
 
Location: The armpit of California - Fresno
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mine loads quick and seems to work fine
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  #3  
Old 03-26-2004, 12:54 PM
raincity
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The status page is loading really fast but hsphere is taking days...
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  #4  
Old 03-26-2004, 12:57 PM
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Vixen Vixen is offline
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Location: Orlando, FL
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The status page is loading fine for me on an outside network.

As for Hsphere, it appears the CP is being rebooted. The developes have been working on it all morning, all with the techs so hopefully it will get back to normal very soon.
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  #5  
Old 03-26-2004, 01:53 PM
raincity
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Hi Vixen,

I'm also getting a timout while trying to send a trouble ticket. Been tryin' for about an hour now.
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  #6  
Old 03-26-2004, 03:27 PM
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mfennell mfennell is offline
Lost in space
Vortech Inc. Customer
 
Location: The armpit of California - Fresno
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Quote:
Originally Posted by raincity
Hi Vixen,

I'm also getting a timout while trying to send a trouble ticket. Been tryin' for about an hour now.

email them directly

support@vortechhosting.com
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  #7  
Old 03-26-2004, 04:08 PM
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Carly Carly is offline
I'd rather be racing..
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If you're sending the ticket in through the control panel, you may want to try submitting it at http://vortechsupport.com instead until the cp issues are worked out. You can also email us at support@vortechsupport.com and we will receive it in the ticket system.
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  #8  
Old 03-26-2004, 05:13 PM
raincity
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Actually Carly, I was trying to send the ticket through http://vortechsupport.com/ because I couldn't get through the CP. I could get there ok but when I hit submit, it waited about 5 minutes and then I got a server error. I'll just send an e-mail. Thanks.
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