05/24/03 Mail1.hsphere.cc and mail.hsphere.cc service interruption

We've had some issues with two of our mail servers, this has caused them to become backed up with mail. The Original problem has been corrected but the servers have fallen behind in mail delivery, over the next few hours they should catch up and deliver all mail but it's going to take a little while. Currently the worst cases scenario is for the mail to be delayed until the morning. This problem also affected login's to the two servers, those problem should be intermittent until the server has caught up on it's mail. We're sorry for any unconvinced this may have caused.

Michael

[ramjet]

".....issues with two of our mail servers...."
shouldn't that read with all of our mail servers?
Anyway, just happy you've found it Thanks guys.

[L_P]

Glad to hear that it should be working again soon.
So who spamed this time to back both mail servers up? =o
-John

[Brangwyn]

Nice to know there was a problem anyway wonder why I seemed to be exempt from any email delays .... maybe I'm special

[ramjet]

i think you may be "special"
LOL at own joke

[L_P]

you say it should affect login, however I have been loggin in without any problems and rather fast too. its just that I cant get any email, it logins in and checks but says no new mail.
I have sent myself numerous emails to test with and still nothing.
I also tried to email my excite account and it says it was sent, but in my excite account I dont get it. and visa versa I send from my excite account and I dont get it in my mail1 account or my mail account. I have asked clients that worked today and they said they havent gotten any email since this afternoon. (EST USA)
so my question is, is it really fixed and is trying to catch up.
and why would delivery stop the receiving end? and visa versa.
I guess I just want to be sure that it is going to be fixed by morning.
I have a client that is on the other side of the world and will be going to try and check mail in a few hours or so. and I hope that he will get his mail.
-John

[L_P]

Problem:
guys said it should be cleared up by morning, its now the afternoon, I have not gotten any mail that I sent to myself from yesterday. where did all this email go?
Also I still can not send email to myself, from either my mail or mail1, or even from external email from my excite.
Please look into this and let me know.
I need my email back up and working.
So I am still not getting any email and cant send any.

Server I am listed on: Unix5
One domain as an example: jscsystems.net

Thanks
-John

[L_P]

I have sent a email to support but I know they are not getting it,
and they wont be able to respond since I cant get any email.
So Please post reply here.
thanks
-John

[L_P]

I have now gotten three emails from earlier today.
Still have yet to see any from late last night yesterday.
But the emails that came in today, where from over four hours ago.
-John

nm....

My mail is working fine.

[thecomputerpro]

Originally posted by Vixen
My mail is working fine.

Then you are one of the lucky ones as I am noticing a 2 hour delay from send to receive.

[ramjet]

18 hours since 15 tests, nothing yet guys except this bounce notice (which isn't even addressed to me!!!!) It doesn't mean much to me but it may to you....

Hi. This is the qmail-send program at mail1.hsphere.cc.
I tried to deliver a bounce message to this address, but the bounce bounced!

<nataly@nataly.org>:
user is over quota

--- Below this line is the original bounce.

Return-Path: <>
Received: (qmail 72298 invoked by uid 399); 25 May 2003 12:05:42 -0000
Received: from unknown (HELO be02.comm.charter.net) (209.225.8.74)
by mail1.hsphere.cc with SMTP; 25 May 2003 12:05:42 -0000
Subject: Undeliverable mail: hi. Can I ask You some?.........1053856992
From: MAILER-DAEMON@be02.comm.charter.net
To: <nataly@nataly.org>
Date: Sun, 25 May 2003 08:05:42 -0400
Message-ID: <receipt-16967826@be02.comm.charter.net>
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="_===16967826====be02.comm.charter.net=== _"


--_===16967826====be02.comm.charter.net===_
Content-Type: text/plain

Failed to deliver to '<bcsteverson@chartertn.net>'
LOCAL module(account bcsteverson@chartertn.net) reports:
account is full (quota exceeded)


--_===16967826====be02.comm.charter.net===_
Content-Type: message/delivery-status

Reporting-MTA: dns; be02.comm.charter.net

Original-Recipient: rfc822;<bcsteverson@chartertn.net>
Final-Recipient: LOCAL;
Action: failed
Status: 4.0.0

--_===16967826====be02.comm.charter.net===_
Content-Type: text/rfc822-headers

Received: from [80.247.76.27] (HELO mail1.lokai.net)
by be02.comm.charter.net (CommuniGate Pro SMTP 3.5.9b)
with SMTP id 16967824 for bcsteverson@chartertn.net; Sun, 25 May 2003 08:05:41 -0400
To: bcsteverson@chartertn.net
From: <nataly@nataly.org>
Subject: hi. Can I ask You some?.........1053856992
x-sender: nataly@nataly.org
x-mailer: Microsoft Outlook Express 6.00.2600.0000
Mime-Version: 1.0
Content-type: text/html
Date: Sun, 25 May 2003 08:05:41 -0400
Message-ID: <auto-000016967824@be02.comm.charter.net>

--_===16967826====be02.comm.charter.net===_--


Matrix, a post about the state of the mailservers would really be appreciated.
This header mentions quota being exceeded, are the new quota settings with atmail sending everything skewy maybe? Or is there some infinite bounce thing going on? (youre over quota so i'll let you know, bounce, oh you're over quota so i'll let you know, bounce, oh you're over quota etc...)

[thesourcez]

Still no mail.

I did get a reply from your tech stating " your mail works fine"
Yet, I am not receiving mail.
It's 3:50pm West coast time on the 25th
I get some mail addressed to other people and a few from tech support. None of which I want.

I have sent mail to my Hotmail account, it shows sent but doesn't arrive. Vice versa Sent from Hotmail to my account. It doesn't bounce or show up.

:|

What's going on?

James

[vonbrocklin]

I am not getting mail either. I thought it was just a miracle of a slow email day with no SPAM until I checked here. I then sent two test messages to myself and haven't gotten either...