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  #46  
Old 12-09-2004, 03:23 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
Quote:
Originally Posted by Carly
I've got an "unofficial" update since I'm not at the datacenter & I don't want to interrupt the guys working. It looks to me that we're up to "m" in the restoration. I'll post anything else I find out from the DC as I have it.

Neither my "C" nor "F" seem to be working. Usernames or site url's. Does this mean all sites will be down until all is completed?
  #47  
Old 12-09-2004, 03:24 PM
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Carly Carly is offline
I'd rather be racing..
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Also keep in mind that the restore is NOT going by domain name - but by user name.
  #48  
Old 12-09-2004, 03:26 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
Quote:
Originally Posted by Carly
Also keep in mind that the restore is NOT going by domain name - but by user name.

C & F are the first letter of the usernames.
  #49  
Old 12-09-2004, 03:26 PM
nickp nickp is offline
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Is this going by the reseller's username or by the end user's username? I have an "h" username that I can't even ping.
  #50  
Old 12-09-2004, 03:32 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
Quote:
Originally Posted by Carly
I don't think you can make a good guess of time by using the letters in the alphabet that it's on since you would have no idea how much content is under each letter. The amount of files on the server is not equally distributed among the letters in the alphabet. 'B' may have 6 times the content of 'O'.

Sites may not be displaying since the content transfer is taking a toll on the server's load. I also don't believe all of the IPs have been added back yet either. Everything will be fully functional once the restore is complete.

I won't shoot the messenger :laser: promise , I know how it feels, just got off the phone with someone asking me WHY!!!!. What the heck did people do before the internet. I think the best way to look at it, even if it hurts, is that when it's all completed it will be ready then and not until. I also have a user with an "A" and only 4 letters in the login name.

Last edited by atlantic2 : 12-09-2004 at 03:36 PM.
  #51  
Old 12-09-2004, 03:48 PM
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Carly Carly is offline
I'd rather be racing..
Banned
 
Quote:
Originally Posted by nickp
Is this going by the reseller's username or by the end user's username? I have an "h" username that I can't even ping.

The end user username. Sites may not be displaying since the content transfer is taking a toll on the server's load. I don't believe all of the IPs have been added back yet either. Everything will be fully functional once the restore is complete.

(It looks like we're on 'p' now, I'm seeing content under some of the 'p' users).
  #52  
Old 12-09-2004, 03:59 PM
w0rdie w0rdie is offline
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So what hour are we in now? 14th or so?
  #53  
Old 12-09-2004, 04:18 PM
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atlantic2 atlantic2 is offline
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Location: South Carolina
Quote:
Originally Posted by Carly
The end user username. Sites may not be displaying since the content transfer is taking a toll on the server's load. I don't believe all of the IPs have been added back yet either. Everything will be fully functional once the restore is complete.

(It looks like we're on 'p' now, I'm seeing content under some of the 'p' users).

That's what I was referring too.
  #54  
Old 12-09-2004, 05:32 PM
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intersonix intersonix is offline
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Location: New York, NY
As long as we're having more hours of downtime than I can count on my fingers, can we get an update at least hourly? I know it's time-consuming to keep in touch with your customers, but a line or two an hour isn't really so bad... Carly said we were at "P" almost two hours ago; how's it coming?
  #55  
Old 12-09-2004, 05:47 PM
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Carly Carly is offline
I'd rather be racing..
Banned
 
Sorry, I'll try to update sooner - but I'm not always gettin updates

The shared IP was missing from the server, which is what I thought the issue was previously. It's been added, but there is some other issue with it that needs to have a server restart, which those working on the content transfer don't want to do until the content has been fully transferred.

Last I heard, we were almost completely through the S's. I'm not sure how much longer it will be.
  #56  
Old 12-09-2004, 05:55 PM
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intersonix intersonix is offline
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Location: New York, NY
No, thanks, Carly - that's a good update. Well, at least it's good to be updated. Keeping us in the loop helps us keep our end users informed, and maybe mitigate some shattered expectations. It sounds like we've still got quite a while to go.
  #57  
Old 12-09-2004, 05:55 PM
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techaspects techaspects is offline
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Location: ATLANTA
Let us make this right. Keep on the long haul and just keep us updated is as we ask.
  #58  
Old 12-09-2004, 05:58 PM
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Quote:
Originally Posted by techaspects
Let us make this right. Keep on the long haul and just keep us updated is as we ask.


I just spoke with Brad and we are at "T" now.
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  #59  
Old 12-09-2004, 06:13 PM
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techaspects techaspects is offline
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Great news!!! I am a "T". Sorry Vixen.
  #60  
Old 12-09-2004, 06:18 PM
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Carly Carly is offline
I'd rather be racing..
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