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Network / Server Status Please check often for network / Server updates here!

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  #16  
Old 02-23-2006, 06:15 AM
solnet solnet is offline
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Do you know when is going to be working? Itīs about 6 hours later
Do you know when is going to be working? Itīs about 6 hours later
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  #17  
Old 02-23-2006, 06:31 AM
wowmix wowmix is offline
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Update
Do you have any updates on this yet? It has been a few hours and clients are screaming!!
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  #18  
Old 02-23-2006, 06:36 AM
powvex powvex is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
nothing is under sites, and all of them showing hsphere default page.

whats wrong there??? its more than 6 hours now with nothing really fixed. where is mirror backup drive?
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  #19  
Old 02-23-2006, 07:04 AM
gamlot gamlot is offline
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Please keep us informed
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  #20  
Old 02-23-2006, 07:30 AM
nsdesign nsdesign is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
Come on Guys... 2 hours since any update. This is not acceptable. At least tell us what's going on... All we're asking for is communication that we can relay back to our own clients who are (quite rightly) going mad over this.
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  #21  
Old 02-23-2006, 07:41 AM
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Dean Dean is offline
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The H-Sphere recreate script wiped out some user content as it reset options. We are restoring the user contents from a mirror and will sync it with the latest backup.
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  #22  
Old 02-23-2006, 07:53 AM
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bocosoft bocosoft is offline
call me Goku ;)
Vortech Inc. Customer
  
Location: Slovenia
Any estimate on when this will be finished?
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  #23  
Old 02-23-2006, 07:54 AM
nsdesign nsdesign is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
Now none of the sites are resolving, which I assume means that all email is down too
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  #24  
Old 02-23-2006, 08:01 AM
romedchim romedchim is offline
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Quote:
Originally Posted by nsdesign
Now none of the sites are resolving, which I assume means that all email is down too
I confirm that...
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  #25  
Old 02-23-2006, 08:06 AM
powvex powvex is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
yes, now the server is completely down.
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  #26  
Old 02-23-2006, 08:22 AM
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admin admin is offline
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Location: Orlando FL
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email servers have nothing to do with web servers. Your email is just fine..

Psofts scripts did something they should not have. We told it to restore IIS only well it restored IIS and then over wrote eveyones home dir. with the default files from setup. We would have been done a long time ago had this bug not poped up.

We are going to use the mirrors now to restore it but that will take a bit of time, this was due to the metabase going bad and does happy from time to time in windows 2000.

We are sorry about the issue and any one that does submit a credit request will get there free month.. Again we are very sorry and are doing everything we can to fix this server ASAP.
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  #27  
Old 02-23-2006, 09:06 AM
nsdesign nsdesign is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
>>but that will take a bit of time

Can you be any more precise on this....
I've been telling our affected customers "soon" for the past 7 hours. Not because I want to, but because similar information from you has not been forthcoming. Evan an ETA Brad... 1 hour, 10 hours, 2 days???
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  #28  
Old 02-23-2006, 10:07 AM
nsdesign nsdesign is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
Please tell me something... Anything.... another hour passes... no news... tumbleweeds roll.... customers leave....
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  #29  
Old 02-23-2006, 10:30 AM
powvex powvex is offline
Vortech Inc. Customer
Vortech Inc. Customer
  
thank god, i can see one of the most important sites of mine coming back.
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  #30  
Old 02-23-2006, 10:33 AM
solnet solnet is offline
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Have you got any idea of when is going to be fixed?
Have you got any idea of when is going to be fixed?
Please, tell us something
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