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  #16  
Old 11-04-2005, 10:30 AM
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bubba bubba is offline
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also received duplicate email within last 1/2 hour
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  #17  
Old 11-04-2005, 12:01 PM
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Craig_Smith Craig_Smith is offline
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Yep, were aware of that and working on it right now. Dean should have it finished shortly.
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  #18  
Old 11-04-2005, 03:13 PM
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oglee oglee is offline
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just curious what the current status was on this situation?
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  #19  
Old 11-04-2005, 03:29 PM
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mail5 should be all good now.
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  #20  
Old 11-08-2005, 03:09 PM
mdallarosa mdallarosa is offline
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We are having problems sending mail again on mail5
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  #21  
Old 11-08-2005, 03:16 PM
Francisco Francisco is offline
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Yep Mail 5 Same Issue Last Week
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  #22  
Old 11-08-2005, 03:20 PM
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bubba bubba is offline
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duplicates and all here

b
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  #23  
Old 11-08-2005, 03:41 PM
Altair Altair is offline
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I just got a call from a customer of mine. They are having the same problem.

Has anyone opened a new trouble ticket?

Is the server getting slammed, or what?
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  #24  
Old 11-08-2005, 03:57 PM
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bubba bubba is offline
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I opened a ticket
b
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  #25  
Old 11-08-2005, 03:57 PM
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bubba bubba is offline
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Aaron has been looking into it...........
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  #26  
Old 11-08-2005, 03:59 PM
Francisco Francisco is offline
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Yep I open a TT [#YYK-294609]: Mail5 Errors again 40 minutes ago but no response yet
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  #27  
Old 11-08-2005, 04:03 PM
mdallarosa mdallarosa is offline
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Location: Uruguay
Aaron has responded my ticket half an hour ago:

"I restarted the virus checker that was causing some SMTP timeouts. Are you still experiencing problems?"

It has been working fine for me since then.
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  #28  
Old 11-08-2005, 04:19 PM
Altair Altair is offline
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Vortech Inc. Customer
 
Well, that's all well and good, but what caused the virus checker to freak out?

Is this going to happen again in the next day or so?

I don't mean to be a pain about this, and I know the admins at vortech are on top of issues like these, but mail5 has been having some heart burn lately.
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  #29  
Old 11-08-2005, 08:57 PM
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Interesting. I issued a ticket about the same problem yesterday and was told they could not find any duped emails in the specified email account. Well that may be because my client is configured to check every 5 min. and they were all (some up to 30) in my inbox.
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  #30  
Old 11-22-2005, 11:32 AM
Francisco Francisco is offline
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Is mail5 having issues again?? smtp seems to be not working?? any one has the same issue?
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