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  #1  
Old 08-04-2003, 07:42 AM
Brangwyn Brangwyn is offline
T3CHN0 STUD
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Location: New Zealand (Wellington)
fyi - adding domains in H-Sphere
Just tried to add a domain for customer and got the dreaded "internal error" .. reply from support seems to indicate theres an issue with this atm, so just a heads up guys in case anyone else strikes this problem in the next hour or two

Quote:
We are aware of the problem. It was introduced during a software update last night and we are currently working with the software developers to fix things as soon as possible. We are very sorry for any inconvenience this may cause you, but we hope to have this issue resolved quickly. The problem has been identified and we should have things fixed in a few hours. Again, we apologize for the difficulties.
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  #2  
Old 08-04-2003, 11:16 AM
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Vixen Vixen is offline
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It wouldn't be Psoft is something didn't get broken during an upgrade, now would it??
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  #3  
Old 08-04-2003, 09:06 PM
Brangwyn Brangwyn is offline
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Yeah, go figure eh !
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  #4  
Old 08-04-2003, 09:56 PM
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Quote:
We are aware of the problem. It was introduced during a software update last night and we are currently working with the software developers to fix things as soon as possible. We are very sorry for any inconvenience this may cause you, but we hope to have this issue resolved quickly. The problem has been identified and we should have things fixed in a few hours. Again, we apologize for the difficulties.
Any word on this?
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  #5  
Old 08-04-2003, 10:39 PM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
I never got confirmation it was fixed, but all seems to be working ok now, twas the 2.3.1 upgrade that caused it.
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  #6  
Old 08-04-2003, 10:56 PM
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Silverbug Silverbug is offline
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hmm ok ill try again
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  #7  
Old 08-04-2003, 11:07 PM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
I just added one in the last 60 minutes or so anyway, no issues for me.
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  #8  
Old 08-04-2003, 11:17 PM
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Silverbug Silverbug is offline
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how long should i take before im able to add a domain thats been added to an account as an alias and add it to its own account after you've deleted it from the first account?
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  #9  
Old 08-04-2003, 11:31 PM
Brangwyn Brangwyn is offline
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I've usually been able to given 15 minutes or so.
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  #10  
Old 08-05-2003, 12:20 AM
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Silverbug Silverbug is offline
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damn then why the hang am i still not able to do it >
its been like 7 hours since i deleted them from hsphere
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  #11  
Old 08-05-2003, 03:30 AM
Brangwyn Brangwyn is offline
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Location: New Zealand (Wellington)
Probably need to TT it then, sometimes they just get stuck for good
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